Question about HP Officejet 6310 All-In-One InkJet Printer
Without thinking anything else do onething.
uninstall your printer driver and going to hp website select the option support and driver. put the model number and select the operating system you are using. be careful to select 32 bit / or 64 bit check it in computer properties and then select the right operating system and download and save on the desktop. then restart the computer and run the s/w you have downloaded.
when you run the s/w make sure the printer is not connected to the computer.
it will give you the prompt to connect the printer and then connect the printer to the computer. follow the wizard and things will work great and all your problem will be resolved.
you can alternately use the installation cd to reinstall the printer s/w if you have.
note installation is done after you restart the computer after uninstalling the s/w.
Posted on May 15, 2010
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Posted on Jan 02, 2017
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