Question about Kenmore Washing Machines
This is what I have for that error message:
Press PAUSE/CANCEL twice to clear the display. If the error repeats:
* Check the drain hose and make sure it is not plugged or kinked.
* Check the electrical connections at the pump and make sure the pump is running.
* Check the drain pump filter for foreign objects.
* If the above does not correct the problem, replace the pump.
You can see what the pump looks like on the Duet front-load washer at the following link:
LINK > http://www.appliance411.com/data.php?rc=903698
Such an error can also be caused if using the wrong detergent which can create sudsing. Only HE detergent should be used and usually only about 2 tablespoons, 1/4 cup at the very most.
Above is a service manual for your exact make and model, above that is a DIY troubleshooting site, above that is a site that addresses that machine directly. I am sure if you work through the links and troubleshooting procedures in the Service and repair manual, you will be able to effect a repair on your washer.
Your Error Code F02, is directly addressed above and a repair is mooted for you. However, ensure you go through the troubleshooting procedures to make sure you do not miss anything.
Posted on May 16, 2010
Please remove the front/lower panel by removing the screws at the very bottom of the panel. Then look at the the large circular draincock. It has a handle on it and is white. You will need ALOT of towels or a shop-vac standing by because some water will come out during the next step. Turn the handle, remove the drain ****, remove the debris in the filter, check inside the pump where the filter was. You will see the pump impeller towards the right side. Make sure this is also clear. CHECK CAREFULLY.Also check the pump inlet hose as well as you can for socks or other debris. Put the draincock back in, ensuring it is tight, restart the machine while the panel is still off. Watch as the machine runs, check for leaks and if code persists, replace your pump.
As Per the Instructions given by Manufacturer :-
If the drain time exceeds 8 minutes, the water valves are turned off
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the "Sud" error will be displayed, then
the F/02 error code
will be displayed.
* Check the drain hose
and make sure it is not plugged or kinked
* Check the electrical connections at the pump and make sure th
* Check the drain pump filter for foreign objects
•If the above does not correct the problem replace the pump
Start by removing the two screws at the bottom front of the unit. There is one on each side of the lower front panel.
Inside you will see the pump assembly. It is a white plastic unit right in the front center of the machine.. There is a round plug that has a plastic tab all the way across the front of it. Twist it to the left (cc) and remove it. This is the coin trap, and it is probably going to be clogged.
NOTE: have plenty of old towels available it is going to be messy.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on May 16, 2010
Thanks for using FixYa. F/02 error means Long Drain. If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed. Press PAUSE/CANCEL twice to clear the display.
Please do accept the solution if the issue is resolved or post a comment for further assistance.
Posted on May 15, 2010
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Posted on Jan 02, 2017
SOURCE: Error Msg F02
BIG THANK YOU to Colonel Rick, the solution worked perfectly... I did find one improvement... before you pull the filter out... if you have a vacuum which works as a wet vac (I have a Rainbo knock-off called a Hyla) pull all the water out of the tub (you may have to empty your vac one or more times) and then have it ready (basin empty, machine running, hose in one hand) when you pull the filter... minimum muss and fuss, and a very happy crew when the machine is "up and running" in no time, sans ridiculous service call charge and multi-day wait!!!
Posted on Aug 11, 2008
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