Question about Weber Genesis Silver B Grill

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Center and back burners won't light

Front lights up right away, others wont. tried cleaning holes in burners and cross over tube but not working.

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  • telli196 May 16, 2010

    Gotcha, thanks. Called the free 800 number on Weber's website and spoke to troubleshooting dept. who then emailed me instructions on removing and cleaning the burners and cross over bar. It worked. Burners were free of obstruction but cross over bar was in bad shape. Cleaned enough to get working again, but will probably only get one more summer out of it. Thanks again.

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  • Weber Master
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Cross over tube could be out of postion blocked or you need new burner

Posted on May 16, 2010

  • paulcarew May 16, 2010

    good how it works well please rate thanks

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Range leisure


Most likely cause is food on the burner or down inside the burner holes or possibly in the gas tube that feeds gas to your burner.

If it were mine Id take off the burner and gas feed tube going to it and clean them out with soap and water and get a small drill bit about the same size or a little smaller than the holes that are around the burner and push it through the holes by hand and rotate them by hand in the little holes and verify they are clean and unobstructed.If its a light weight burner like aluminum DO NOT Put the drill bit in a drill and drill the holes out, Some burners are so thin and cheep you could easily drill an extra unwanted hole in the back of the burner.If its a heavy duty cast iron burner you could use a drill if you are very carefull .there could possibly be greese or something inside the burner itself ,try to clean it out if possible.Some times insects like a small house spider will make a web or cacoon or something in there if you dont use it very often.

So after cleaning the burner ( inside and out) , and the gas tube,with soap and water, you dry it off with a clean cloth . If you have access to an air compressor with a blow tip, you would thoroughly blow out each hole on the burner ,and front and back of every other nook and crany or hole there is very thouroughly .After all that reasemble itand try it out. If thats not the problem then I dont know what it could be unless some how your gas supply is getting contaminated with something else before it gets to your stove . If this would be the case then all your gas burners will burn black. If it is only one burner that burns black then there has to be something wrong with that specific burner or gas supply tube going to the burner. Good luck with it ,Sincerely, Keith

Sep 05, 2012 | Rangemaster 110 (Dual Fuel) Dual Fuel...

1 Answer

My back burners wont light but my front two will genesis silver edition


If the Cross Over Tube/Burner is clogged, the ignition flame can't get to the last 2 burners to light them. To check this, light the front 2 burners using the ignitor button and try match lighting the back burners. If they match light, that indicates that the Cross Over Tube is clogged. You will need to remove it to clean it properly. Which can be a chore in itself. Be careful removing it, because if it's rusted, it may break.

Hope this helped you, Kevin and thanks for choosing FixYa.

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Hello and Welcome to FixYa!
Please provide us with the model details of your unit and What exactly, you are facing. Is the burner properly getting the supply. And is it partially lighting or didn't lighting at all. Is the unit repaired ever since the problem started? Some details of the trouble, you are facing, will help suggesting more precise solutions to the problem,
Feel free to Ask,
Concerned.

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I have 3 burners...two will light and one won't light anymore.....??? Bill


Bill, I suspect that the third burner needs to be removed and thoroughly cleaned. As does the venturi valve on the open end of the burner. If however, the 3rd burner is the one that ignites from the cross over tube burner, you will have to clean and/or replace the cross over tube burner.

To assist you further, I have included a link to the Owner's Manual for your model grill, Just in case you have misplaced yours. You can download and print it for future reference.

http://help.weber.com/manuals/pdf_files_2011/Gas/Spirit%20ES%20Series%202007newer/OwnersGuides/Spirit_210310_LP_OwnersGuide_89525_030308.pdf

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks & Happy Grilling!!

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The crossover tube won't ignite past the first few inches from the front element. I have tapped it to clear it, cleared teh little side holes and even ran a wire through it (as a few of the...


If the cross over tube burner has rusted to the point of collapse is a pretty good indicator that it needs to be replaced. I personally, don't see in correlation between LP tank and the collapse of the crossover tube burner. A weak tank, as you called it, would not have any bearing to it.

Now, if you're match lighting the other burners and the flame height remains low, even when turned to high. That's a problem with the grills regulator, which can easily be solved.

Turn the Tank Valve OFF and disconnect the hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Open the tank valve VERY, VERY Slowly (Slow motion, slow), until the valve is fully open. Light the burner farthest from the tank first and turn the burner to HIGH. If the flame height now, looks correct, light the remaining burners the same way. If all the flame heights have returned to normal, you solved that problem.

if it didn't solve the problem, you need to replace the grill's hose/regulator assembly and the crossover tube. The hose/regulator assembly can be purchased at any home center or hardware store, that sells gas grills and accessories. Tank the old one with you for comparison purposes. The Crossover Burner can be purchased from Weber or Factory Appliance Parts http://www.appliancefactoryparts.com/

Hope this aids you in troubleshooting and solving the problem. Please let me know. Thanks and Happy Grilling!!

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Viking gas oven model # VGIC3656BSS, serial #022404-2919 takes FOREVER to preheat up. Sometimes in excess of 40 minutes. Been a problem for a while. Looks like flames at bottom do not increase when oven...


When increasing the temp. on a gas range the oven's burners do not increase flame size as the cooktop burners do. It just keeps the burner lighted for a longer amount of time.

First if you can see the burners do they light within about a min. or less. If no you probably have bad igniters which are not lighting the burners as quickly as they should or they are "opening up" (stops working) when they get too hot. In this case replacement of the igniters should solve the problem.

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As with anything mechanical there are numurous possiblities for something not working correctly and above are the two most popular reasons that come to my mind.

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