Question about HP Photosmart R717 Digital Camera

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HP R717 - lens stuck

The motorized lens on my HP Photosmart R717 is permanently stuck, with about 1/4 inch of it sticking out of the camera body. I don't remember dropping it and when I turn on the power switch it sounds as if the lens wants to come out but it barely moves and the power turns itself off after about 4 seconds.
I have tried it both on battery power and plugged into the wall with the same results.
Any suggestions, anyone? Thanks....

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  • 96,571 Answers

Try the procedures in this tip.

Posted on Sep 16, 2012

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6 Suggested Answers

SOURCE: Camera locked up

I had exactly the same problem. It seems it can happen if the camera tries to open the lens when inside the case. The solution in my case was to grab the outermost metal ring of the lens and twist it clockwise (gently but with enough force). I heard a snap sound as the lens clicks into place and after this the camera started working.

Posted on Oct 30, 2007

SOURCE: Need help w/ hp photosmart m417 camera!!!

try to connect the camera without batteries, but using ac/dc adapter 3.3 v

Posted on Apr 03, 2008

  • 2 Answers

SOURCE: Lens Error M425-12 (7F80) on HP M425

Try taking the SD card out and restart the camera. Also, make sure the batteries are fully charged. There is also a firmware upgrade indicating a problem with the lens getting stuck.

Posted on May 15, 2008

ginko
  • 19396 Answers

SOURCE: HP Photosmart R717 camera has broken screen

Call the contact at website below to get parts or a quote on repair:

Advance Camera

Posted on Apr 27, 2009

  • 96571 Answers

SOURCE: hp photosmart m425 lens error 22

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 22, 2010

  • 96571 Answers

SOURCE: Lens Error M425-12 (7F80) on HP M425

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 22, 2010

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1 Answer

Need drivers,


Hello robert_jim68,

Have you tried downloading the HP Photosmart R717 Digital Camera series drivers from this HP support link?

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=437793&lang=en&cc=us&prodTypeId=382085&prodSeriesId=437792&taskId=135

If this solution is helpful please click a thumbs-up rating.

Have a great day,
martyshaw152

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1 Answer

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Hi! Pretty much an optical lens issue. This is bout to reach its break point so be ready to replace it if it breaks down.

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Try to run self-diagnostics test - press flash button while switching the camera on. One of them tests the flash functionality.

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You must replace the batteries. This is a very common problem with all digital cameras. They require a massive amount of power. They will shut off as soon as there is insufficient power to run them. Try rechargable lithium 2400 batteries, they last the longest in digital cameras.

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HP Photosmart R717 camera has broken screen


Call the contact at website below to get parts or a quote on repair:

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you can find part on Ebay under cameras for parts or repairs. Look r717, but also look into m305, m307, m407, and m417 cameras. They all use the display screen.

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The LCD is not working and may need to be replaced.

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Do you have it in manual mode with too small an aperture and too fast a shutter speed?

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