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Check that the handset is plugged in correctly (some phones have a jack for a headset as well as handset.
Try another handset.
Try another handset cord (cords are a failure point).
Make sure the cradle switch is not stuck down.
Give this a try. Plug in your mobile phone to the pc. Once ask on how do you want to use it either sync,mass storage or com port just select mass storage. Once selected go to photos folder where the picture that you want to delete is located. Just drag the pic to a different location like c: drive or documents and try deleting the picture from there. Once the picture is removed it would not appear anymore on your contacts.
The handset must be registered to the base unit if the system has multiple handset ability, the manual will tell how to register the handset. If the system is a two handset system then only two handsets can be registered.
That one doesn't sound too good.
You could perform a reset through programming which should clear the scratch pad.
Thats done by entering programming on either ext. 10 or 11
Press feature 00 then the left hand intercom twice.
Next enter # 728, the display should say reset save all then reboot the system.If the problem is still there, then the processor is malfunctioning and will need to be replaced.