Question about E-Machines eMachines Desktop PC
I have an e-machie W5233 I have 2 discs that came with my e-machine when I bought it...one that says operating system disc and anytime upgrade...when I put the operating disc in it asks questions that I just don't understand... I looked up gateway to help but I think there restore point is specifically for gateway and not e-machine, because it didn't bring me to the pages that it was suppose to e-machine said that I have to buy there insurance in order for them to help me...not a good time with extra money in my pocket. I have searched and searched and tried to do all the things that I could do ut none of them helped me...Vista package 2 is what I have...I am pulling out my hair I NEED HELP PLEASE
That disc is the OS disc. The anytime upgrade is offered by the manufacturer but is a Microsoft Windows issue. There were two types of upgrades. One let you roll back a Vista machine to XP; the other lets you switch to a higher version of the OS (Vista comes in several flavors - Home Basic, Home Premium, Business, and Ultimate). Look at microsoft.com for details.
I'm not surprise that they wanted money to help you. The company makes money on support.
If you want to, you can use the OS disc to do a clean (custom) reinstall. Boot from the OS disc and then reformat the hard disc during the installation. Get the drivers from http://www.emachines.com/support/drivers.html and fill in the drop downs. Have these handy because you will need them.
I hope this helps.
Posted on May 15, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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Click the "Start" icon on the Windows Vista home screen. Select "eMachines," then click "eMachines Recovery Management." The eMachines Recovery Management program opens.
Click "Create Factory Default Disc." The program will tell you how many discs you will need. Make sure the correct optical drive is selected, then insert a blank disc into that drive. Click "Start" to begin the burning process.
Remove the disc when it is finished burning and label it "Recovery CD 1." Insert the next the next blank disc if one is required. Click "OK" to begin burning the next disc. Repeat this step until all of the discs have been created and labeled. Close the eMachines Recovery Management program, insert the system CD that came with the laptop and restart the laptop.
Press "F12" repeatedly when the eMachines logo is displayed on the screen to be redirected to the Boot menu. Select the optical drive, then press "Enter."
Insert Recovery CD 1 when you are prompted to insert the recovery disc. The eMachines Recovery Management program will open.
Click the "Restore" tab in the list on the left side of the eMachines Recovery Management program window, then select "Completely Restore System to Factory Defaults." The computer automatically restarts and the recovery process begins. Insert any additional recovery discs as requested. The computer will reboot automatically when the laptop has been recovered to its original factory default settings, and you will be taken to the Windows Setup screen.
Set up Windows Vista with your own personal settings.
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