Question about E-Machines eMachines Desktop PC

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I want to do a restore to factory default

I have an e-machie W5233 I have 2 discs that came with my e-machine when I bought it...one that says operating system disc and anytime upgrade...when I put the operating disc in it asks questions that I just don't understand... I looked up gateway to help but I think there restore point is specifically for gateway and not e-machine, because it didn't bring me to the pages that it was suppose to e-machine said that I have to buy there insurance in order for them to help me...not a good time with extra money in my pocket. I have searched and searched and tried to do all the things that I could do ut none of them helped me...Vista package 2 is what I have...I am pulling out my hair I NEED HELP PLEASE

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  • E-Machines Master
  • 5,129 Answers

That disc is the OS disc. The anytime upgrade is offered by the manufacturer but is a Microsoft Windows issue. There were two types of upgrades. One let you roll back a Vista machine to XP; the other lets you switch to a higher version of the OS (Vista comes in several flavors - Home Basic, Home Premium, Business, and Ultimate). Look at microsoft.com for details.

I'm not surprise that they wanted money to help you. The company makes money on support.

If you want to, you can use the OS disc to do a clean (custom) reinstall. Boot from the OS disc and then reformat the hard disc during the installation. Get the drivers from http://www.emachines.com/support/drivers.html and fill in the drop downs. Have these handy because you will need them.

I hope this helps.

Cindy Wells

Posted on May 15, 2010

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Welcome to Fixya

Please see procedure below on how to create recovery disk. Let me know if smae thing will happen.

  • 1

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  • 2

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