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Kenmore Dryer Model 110-63942101 My daughter's dryer takes multiple cyles to dry clothes when 1 cycle should have done it. The exhaust vent is clear to the outside of the house and I'm getting good warm air flow at the outside of the house when the dryer is on. My daughter has had a repairperson out who said this is a known manufacturer defect and there is nothing that can be done. Sears says they no nothing about a known defect. I saw the same problem posted on FixYa and the response was to replace the timer assembly, but did not explain how the timer assembly could cause the problem. A new timer assembly, with shipping and handling, is over $90. Before I invest in a new timer assembly, how can I be sure the timer assembly is the problem? I'm not sure this test is relevant, but I set the dryer for 20 minutes and it ran for 25.

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  • stuusa May 21, 2010

    I think Rylee's first thought was correct: inadequate air flow due to blockage in the exhaust hose. It's not enough that air is flowing outside the house, it must be sufficient air flow to keep the heating element cool.

    If the clothes at the end of cycle are still damp but hot, ventilation is probably the culprit and the exhaust hose from the back of the dryer to the outside of the house is partially or completely blocked.



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Thanks for using FixYa. Frequently there's an obstruction in the vent duct from the dryer to the outside of the house. For the dryer to heat properly, the duct must be clean and clear of lint or any other substance. But as per the description you have provided the vent is clear then please check that the heating element might be partially burned out. If it is, your dryer still heats, but at such a low temperature that it takes three or four times as long to dry the clothes than normal. Please check that the element is not partially burned out. If still the issue is not resolved, then the motor is not running at the desired speed and that’s why it takes more time to dry than normal and also check that it may not be spinning in opposite direction (which occurs due to ground short with main). And also check for the blower motor. If all the above is not the issue then it might be the timer because the dryer is taking more time than the selected and required to be replaced to resolve the issue. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Posted on May 15, 2010

  • stuusa May 21, 2010

    Rylee, Thanks for the quick response! Actually, I'm back to square 1--ventilation. I had a local repairperson come and look at the dryer. What he found was that although there was exhaust outside the house, the heating element was glowing red, indicating inadequate air flow.

    What he did was remove the exhaust hose and run the dryer with some wet clothes. The heating element glowed orange, but never red, and the exhaust coming directly from the dryer was very hot. His diagnosis was that, although I had tried to clean the vent hose and did get better air flow, the air flow was still not sufficient and some blockage remains in the hose.

    For now, I put a pair of pantyhose on the dryer exhaust to catch lint but let air flow freely. My daughter will let me know if that solves the problem. I've got a feeling that's all there was to it and I'll just need to snake the entire length of the exhaust hose (I had vacuumed 15 feet in from the outside).

    It's interesting that, according to my daughter, the repairpersons (from the warranty program) never disconnected the exhaust hose--they just felt the air coming through the outside vent and said it was adequate.



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