Question about KitchenAid KEMC377K Convection / Microwave Oven
If the switches are good (test & order info here), and it's a Kitchenaid / Whirlpool of recent design (by L.G.) then they have more than one fuse inside.
There will be a fuse associated with the door circuit which will cause this problem, but not render the oven "dead".
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
If you don't find your mini-manual, or if you want to look at it before removing the controller, you can download it here (just enter your model number).
You can find links to helpful exploded view diagrams and part ordering help here.
I recommend that you bookmark that link to your favorites.We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on May 16, 2010
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Posted on Jan 02, 2017
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I see that the door on your Frigidaire microwave will not open. Sounds like your door latch could be faulty. I would recommend performing a reset on your microwave and you can do that by disconnecting the power cord for roughly ten minutes. If your door does not open after the power has been restored you may want to contact a professional for proper repairs. Hopefully this is helpful. -Matt
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