Question about Western Digital My Passport Essential SE 1TB External USB 20 Portable Black 1 TB Hard Drive

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WD smartware not detecting my disk as primary data store

WD smartware unable to detect My passport essential SE as data disk. It shows up as back up disk.

I just bought 2 SE 1T disks. I want to have one SE as data and the other back up. But it shows both as back up. How do I get one to appear in the primary disk pick list? HELP

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: WD My Passport Essential 250GB USB2.0 is not working in WIn 98SE

Try using a Usb 2 cable "The one that came with the WD My Passport " And put it directly to the PC...
In some cases, Like mine, I used an extended cable + the cable that came with the "WD My Passport" and i got the same problem ..
So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me ..
Samer.F

Posted on Feb 24, 2009

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SOURCE: how to remove the wd smartware software on the

Open "Windows Explorer".
Select the 'WD SmartWare' folder.
Press DELETE to delete the folder, and its contents.

Posted on May 18, 2010

  • 1 Answer

SOURCE: how unlock the wd smartware my passport

forgot my password

Posted on Jul 31, 2010

  • 10406 Answers

SOURCE: my wd smartware has suddenly stopped working. it

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Posted on Nov 21, 2010

  • 157 Answers

SOURCE: WD 1TB My Passport Essential is unusable.

This error comes up when the drive is formated by a different operating system, and yours can not read it. You will need to format it to be read by your current system, but you will lose any data on it. The only other option is to find out what it was formated for, Windows or MAC, and hooking it up to that computer.
With a Windows system, once you hook it up, open explorer (not internet explorer). You will see that drive on the right side, right click on it and choose the format option. Once it has been formated, you will be able to use it.

Posted on Mar 07, 2011

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1 Answer

My passport essential se 1tb can't show up on my tv,dvd or ps3


make sure u had formated the external hardisk and also see wehter your TV, DVD of PS3 support external drive or not

Nov 26, 2011 | Western Digital WD My Passport Essential...

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I just bought a WD My Passport 1 TB. I had my computer shop back up some files from an old hard drive. When I attached it to my CP for the first time everything was there. I clicked on the smartware and...


The first thing to do is determine the condition of your 1TB drive. You can check if there are problems with the drive using the free trial version of http://www.hdtune.com/

If it checks out ok then you can try to recover your data with Recuva it's free http://www.piriform.com/recuva

Or if you need data recovery help this a good choice for low cost and fast data recovery. All data recovery work is performed remotely over the Internet from a boot cd that you download and the best part is they just ask for donations if you are happy with the results: http://FreeDataRecovery.us

Aug 09, 2011 | Western Digital 1TB My Passport Essential...

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Hi, My disk is not getting detected, when i connect it with pc it loads very slow and after a couple of minutes it just shows CD drive for WD smartware, it doesn't shows the datastore drive at all or...


Your drive is failing. You will need data recovery help. Here are 2 suggestions.

This guy does remote data recovery over the internet and works for donations http://FreeDataRecovery.us

This guy is another low cost option but you will need to ship him the drive http://300dollardatarecovery.com

Jul 21, 2011 | Western Digital My Passport Essential SE...

1 Answer

When I conect my wdbabm7500abk-00 to my windows7 64bits it only recognize the WD SmartWare but not the partition that contains the data. This only happens when I use it in my lenovo G550 and not in any...


Hi there, type in you start menu search "disk management" open it and you should see a list of drives and there partitions in it. See if you can find your data partition, and if it is try changing the drive letter, sometimes the drive wont connect as there is a Letter conflict. Thanks hope this helps.

Mar 08, 2011 | Western Digital My Passport Essential SE...

1 Answer

My WD External Passport HDD is not accessible. The hard drive is shown in My Computer, but everything hungs up on trying to access.


Hi.

You have to install WD Smartware, which is located on another drive.

THen you will have access to it.

Otherwise the drive is damaged.

God Bless You!

Feb 05, 2011 | Western Digital 1TB My Passport Essential...

1 Answer

My wd smartware has suddenly stopped working. it shows not working checking for solutions... and then fades off. connecting my wd passport essential 500gb...i can unlock the hard drive to see the...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Nov 21, 2010 | Western Digital My Passport Essential...

1 Answer

I just had it from the shop and when I try to install the WD SmartWare Software, a pop up window apears saying "Windows can not find C:\ Program Files (x86)\ Western Digital\ WD SmartWare\ Front Parlor\ WD...


restart the PC, do not plug the device. now insert the software disk in CD rom. Plug in the device. lower right tray, toy will see found new hardware. now doubble click on it and then start installing diver from the CD rom by clicking and pointing next inside the intall hardware pop up menu. after installation, it will ask for restart. do it and then it should work.
cheers!

Sep 08, 2010 | Western Digital My Passport Essential SE...

1 Answer

How to remove the wd smartware software on the passport essential


Open "Windows Explorer".
Select the 'WD SmartWare' folder.
Press DELETE to delete the folder, and its contents.

May 18, 2010 | Western Digital Passport 320GB External...

1 Answer

WD My Passport Essential 250GB USB2.0 is not working in WIn 98SE


Try using a Usb 2 cable "The one that came with the WD My Passport " And put it directly to the PC...
In some cases, Like mine, I used an extended cable + the cable that came with the "WD My Passport" and i got the same problem ..
So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me ..
Samer.F

Dec 26, 2008 | Western Digital WD Passport 250GB Portable...

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