Question about Viking DDBB363 Bottom Freezer Refrigerator

2 Answers

Viking Condensate Freezes

I have been going around and around with this problem.

The evaporator is clear, it's defrosted, but the condensate doesn't drain, and thus freezes.

I have replaced the defrost terminator.

Two weeks ago I removed all the frozen condensate, wrapped a wire around the 'calrod', and routed the wire is into the condensate drain. Today, I see ice on the floor of the freezer.

What else could it be? Does the calrod defrost the evaporator? If so it must be working. My only other thought is that the evaporator defrosts by hot gas?

The refrigerator is 3 yrs old. It just started doing this in September/October.

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  • Doug_Mpls Apr 02, 2008

    Well I blew it out with 60lbs of compressed air last time. Also shined a flashlight, and poured a cup or two of hot water.



    I called the tech for Viking, and sent him a couple of pictures. I'll let you know what happens.

  • Virginia Vik May 19, 2008

    I have the exact same problem.. Have had techs out four times to look at it... Could it be that it is just not defrosting at all? I am thinking of ritually turning the machine off over night (emptying the freezer so I can leave the door open. Viking sucks. It is definitely not a problem with the drain because when I defrost it out, I run water through the drain and everything is fine.

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  • 447 Answers

Most likely the drain is plugged try using some low pressure compressed air to blow out the tube, yes the heater is what defrosts, no hot gas, other than that the icemaker fill tube could be leaking, freezing the drain.

Posted on Mar 31, 2008

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We had the same problem... we emptied the freezer, turned off the power and left a blow dryer running in the freezer side for about 45 min. the ice line had been frozen, and there was a huge amount of frost buildup. Everything defrosted, drained, and then we refilled and turned it back on. It's working fine now.

Posted on Dec 06, 2008

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Posted on Jan 02, 2017

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Hello and Welcome to Fixya,

This is one of the most common problems in most of the refrigeration appliances. What's going on here is that the condensate drain hole in the freezer gets plugged with ice. Once this happens, all the frost melted off the evaporator during subsequent defrost cycles can no longer drain and so spreads out on the freezer and dribbles down and also chokes other components. Here are the instructions that you need to follow inorder to get rid of the problem:

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  • Use hot water to drain all the frosted ice that is visible.
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Best of Luck,


Please do rate my solution, If found helpful.


Regards.

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Hello and Welcome to Fixya,

This is one of the most common problems in most of the refrigeration appliances. What's going on here is that the condensate drain hole in the freezer gets plugged with ice. Once this happens, all the frost melted off the evaporator during subsequent defrost cycles can no longer drain and so spreads out on the freezer and dribbles down and also chokes other components. Here are the instructions that you need to follow inorder to get rid of the problem:

  • Unplug the refrigerator and pull everything outta the freezer, and I mean everything.
  • Remove the bottom panel inside the freezer so you can see the condensate trough in the back of the freezer.
  • Notice that the condensate trough is filled with ice- all that has to be cleared out.
  • Take it easy back there, delicate parts are exposed- don't start hacking at it with an ice pick because there are chances that you'll just end up puncturing the evaporator and you'll turn a simple, inexpensive repair into a majorly expensive one.
  • Use hot water to drain all the frosted ice that is visible.
  • Re-place all the units removed during the process.
  • Once all the ice is cleared away and the condensate drain opening is cleared, you are done.


Best of Luck,


Please do rate my solution, If found helpful.


Regards.

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Hello and Welcome to Fixya,

This is one of the most common problems in most of the refrigeration appliances. What’s going on here is that the condensate drain hole in the freezer gets plugged with ice. Once this happens, all the frost melted off the evaporator during subsequent defrost cycles can no longer drain and so spreads out on the freezer and dribbles down and also chokes other components. Here are the instructions that you need to follow inorder to get rid of the problem:

  • Unplug the refrigerator and pull everything outta the freezer, and I mean everything.
  • Remove the bottom panel inside the freezer so you can see the condensate trough in the back of the freezer.
  • Notice that the condensate trough is filled with ice– all that has to be cleared out.
  • Take it easy back there, delicate parts are exposed– don’t start hacking at it with an ice pick because there are chances that you’ll just end up puncturing the evaporator and you’ll turn a simple, inexpensive repair into a majorly expensive one.
  • Use hot water to drain all the frosted ice that is visible.
  • Re-place all the units removed during the process.
  • Once all the ice is cleared away and the condensate drain opening is cleared, you are done.

Best of Luck,

Please do rate my solution, If found helpful.

Regards.

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click on link below

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