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Jammed tape in Sony camcorder

The cassette jammed in my camcorder and though i hear the camera attempt an eject it seems like it is jammed and it does not come out.
is there a release button to manually eject the cassette?

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  • dm08 May 24, 2008

    I am having the same problem, and it seems that there must be a manual eject somewhere, but I haven't found it.

    Can anybody help, please?

    Or, is it possible to buy just a player? I only need to play the tapes once more to copy to DVD.


  • Anonymous Dec 17, 2008

    NOW IM ALSO HAVING THIS PROBLEM
    I CAN SEE THAT WHEN YOU RESET IT IT'LL EJECT AND THE TAPE WILL RISE BUT IT WILL NOT OPEN.IM GOING TO FLORIDA (DISNEY) THIS WEEKEND AND I WANT TO BE ABLE TO RECORD MY LITTLE BROTHERS' PRICELESS MOMENTS ON HIS FIRST TRIP TO DISNEY.
    IS THERE A WAY I CAN SOLVE THIS PROBLEM?

  • pacosant Jan 17, 2009

    Cassette is jammed and does not come out, is there a manual way to eject it?

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There is no manual eject.
The only way is to disassemble the camera outer shell, then remove the drive mechanism and using a 4.5 V power supply power the eject mechanism.
It takes 30 min of work when you know how to do it. If you find the service manual (free somewhere in internet) it will tell you how to open the camera.
Hope this helps.

DocG4

Posted on Dec 24, 2008

  • rolandtan55 Nov 29, 2010

    this may be a few years too late but i solved the same problem by first switching the camcorder off, removing the battery, switch the camcorder to camera for 15 seconds, replacing the battery and switching the camcorder on again. Hope this works for any one else.

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Remove the battery of the Camcorder for one minute and re-insert the battery to check whether it works.
You may try resetting the Camcorder by pressing the RESET button located on it.
You may also check whether the issue occurs for all the tapes.
If the issue occurs with all the Tapes then it seems that internal parts of the Camcorder are malfunctioning.
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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
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I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
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  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
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"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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