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HP-COMPAC NX 5000 LAPTOP'S LEFT HINGE IN BROKEN NEED TO GET REPAIRED (DUE TO THAT LAPTOP NOT WORKING)

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You can purchase the display hinges for the notebook from any local computer parts reseller. For your convenience, I am providing you the part number of the display hinge compatible to your notebook. Please note that the display hinges, hinge covers, hinge screw caps, and display bumpers are included in the Miscellaneous Plastics Kit.

Part number: 353393-001

If you are comfortable to disassemble the notebook and replace the parts, then you can refer the service manual provided below for information to remove and replace the display hinges of the notebook.

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00713410/c00713410.pdf?jumpid=reg_R1002_USEN

Refer page no: 147 to 150

NOTE: PDF manuals require the Adobe Acrobat Reader for viewing and printing.
However, if you experience any inconvenience while replacing the parts then I would recommend you to take the notebook to a nearest Computer Service Center. I hope the information provided would be helpful.

Posted on Jun 02, 2010

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HP Limited Service Enhancement for Left Display Hinge
HP has identified a hardware issue with certain HP Pavilion dv9000, dv9100, dv9200 and dv9400 series notebook PCs.

Step 3: Identify the symptoms Ifyour computer’s product number is listed above, and the notebook PCexperiences one or more of the symptoms listed below, contact HP duringthe Duration of the HP Limited Service Enhancement to determine whetheryou are eligible for a free repair. Symptoms of a broken left display hinge include but may not be limited to the following:
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Service enhancements and free shipping
NOTE: This HP Limited Service Enhancement program is available in the United States and Canada through May 31, 2009.
  • Free shipping Ifyour notebook needs to be returned to HP for repair, the shipping costsare free. HP will immediately send you a postage paid container inwhich to send in your computer, and we will pay the return shipping. AfterHP receives your notebook PC, HP will use its best efforts to repairand ship your notebook to you within 10 to 14 business days.
  • Post-service warranty The HP repair warranty covers the left hinge repair for 90 days after HP returns your notebook PC.
Contacting HP To contact HP in North America call 1-866-671-7362 from 6:00 am to 11:00 pm MST, 7 days a week.

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