Question about Xerox Phaser 8550DX Laser Printer

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Print Quality - Shadowing

When I print one side of my newsletter, it prints fine. Often when I put the previously printed page in the printer to print on the other side, it prints shadows or ghost images of some of the text on the new page as it is printing. I must confess that I do not use Zerox ink but a Zerox compatibly solid ink that I buy from the Supply Guys. This problem may have started when I replaced my maintenance kit but I can't be sure. My maintenance kit has 44% of its life remaining.

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The roll in the maintenance kit is no longer white. It has several dark streaks around it, some darker and wider than others. They aren't concentrated on one end or the other but at various intervals across the roll. Is it supposed to be white after half its use? Maybe I should just try a new maintenance kit. It actually does seem like this problem may have started when I replaced the maintenance kit. Thanks for your help.

Posted on Mar 30, 2008

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What does the white roll on the maintenance kit look like?
Is it really dirty? It could be either the kit, maybe the ink.
But in partiular if the kit was stood on end and not stored laying flat, the lubricant in the kit may have saturated one side and depleted on the other.
I have never seen the non Xerox ink, and have no clue if it would cause a problem like that.
I suspect a maintenance kit, that it is dry on one end.

Posted on Mar 30, 2008

  • Rick Kasper Mar 31, 2008

    They do discolor. That roller is just a part one the maintenance module of the machine. So discoloration is not a big deal.
    If you noticed it starting after you replaced it, I would suspect it.

    Although I will always question the use of third party inks.

    No matter the manufacturer, I find that OEM inks produce the best results consistantly.

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My HP C4780 PRINTER WILL PRINT A TEST PAGE BUT NOTHING ELSE. How do I get it to print?


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If the light flashing is the "light bulb like button" or the "Ready/Light" button, it means that either the printer is:

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• The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages.


If it's Busy:
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• Press and hold Cancel to reset the printer.


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I have put new ink cartridges in my printer but it it not printing the first couple of lines on the page clearly. The rest of the document is fine. Please advise


Print quality issues could be due to dirty or clogged nozzles. Please follow the steps below to clean the print cartridge nozzles:

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3. Click Clean to fix horizontal streaks.

4. Click Print. A cleaning page prints, forcing ink through the clogged nozzles to clean them.

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Step two: Change print settings
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Step three: Change the paper type and quality settings
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When I print photos, they have uniform vertical streaks.


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Shadowing/graying with printing


Hi fa1103:
Gray background
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5. Open the Configure Device menu at the printer control panel. On the Print Quality
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6. Make sure that the environmental specifications for the printer are being met.
try these steps to see if they work for you.

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