Question about Franke Saphira Espresso & Coffee Maker

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Franke Flair Coffee Machine. Hot water button stopped working last week. Now all the coffee selection buttons have stopped working. Have cleaned and descaled the machine. When I press to select a coffee there is no noise at all. Display is saying ''select product'' Any assistance would be appreciated, Scott Ceramics Cafe farnham@ceramicscafe.com

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: Franke coffee system, always same error message ''fill water tank''

What you would have to do is take the side panel off to get at the solenoid. It is probably sticking closed and not letting the water fill into the boiler.

Posted on Mar 21, 2009

  • 29 Answers

SOURCE: our franke flair coffee machine keeps saying

this is usually due to the overtemp device activated on one of the thermoblocks, an engineer will be required to replace this item,

Posted on Nov 19, 2010

mikey270
  • 26 Answers

SOURCE: I have a franke flair coffee machine when you

DESCALING The Saphira has an integrated descaling program. The procedure takes about 60 minutes. Once started, the descaling procedure may not be stopped. • When acid-containing descalers are used, immediately remove any splashes or drops on sensitive surfaces, particularly from natural stone and wood surfaces. Also, take the appropriate safety precautions. • Turn off the Saphira by pressing the "ON/OFF" button. • Press the button "Descale" until an acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: INSERT AGENT IN TANK • Display: PRESS DECALCIFYING Dissolve 2 DESCALING tablets completely in 2.5 cups of water in a vessel and pour the mixture into the empty water tank. Place a sufficiently large container under the steam tube and the coffee delivery outlet. • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: FILL WATER TANK • Display: PRESS DECALCIFYING • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY • Display: CLEAN CONTACTS
Good Luck Mikey@espressomachineexperts.com

Posted on Jan 29, 2011

  • 242 Answers

SOURCE: Hi, my Franke Flair does not respond when I push any of the buttons to make coffee, water, milk etc. it just displays the 'SELECT PRODUCT' message. The rinse, clean and descale buttons all work.

Unplug unit to reset the settings completely...If you have the same problem call manufacturer to save time...

Posted on Apr 05, 2015

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DESCALING The Saphira has an integrated descaling program. The procedure takes about 60 minutes. Once started, the descaling procedure may not be stopped. • When acid-containing descalers are used, immediately remove any splashes or drops on sensitive surfaces, particularly from natural stone and wood surfaces. Also, take the appropriate safety precautions. • Turn off the Saphira by pressing the "ON/OFF" button. • Press the button "Descale" until an acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: INSERT AGENT IN TANK • Display: PRESS DECALCIFYING Dissolve 2 DESCALING tablets completely in 2.5 cups of water in a vessel and pour the mixture into the empty water tank. Place a sufficiently large container under the steam tube and the coffee delivery outlet. • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: FILL WATER TANK • Display: PRESS DECALCIFYING • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY • Display: CLEAN CONTACTS
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If you need a Franke trained coffee machine engineer to repair, service or for training, i can be there within 24hours, Email me for any questions great prices! 50mile radius of CV21 3SH


Hi
I have just bought a Franke Flair coffee machine second hand. It looks like new and the seller said it was in good working order - however it does not have the grinder blocker and I think we need one. I wouldn't mind also getting the once over from an expert and then maybe some kind of ongoing contact should we have problems with it. What are your rates?

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Franke coffee system, always same error message ''fill water tank''


What you would have to do is take the side panel off to get at the solenoid. It is probably sticking closed and not letting the water fill into the boiler.

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