Help! Epson PhotoPC 500 Problem

: In article <350c163f.10892 @nntp.ix.netcom.com>, o @mindless.com wrote:
: >I'm having problems with my Epson PhotoPC 500.  It's gotten into a
: >strange state, after capturing the last hi res image..  My PC no
: >longer recognizes the camera (nothing has changed in the cabling or
: >configuration), and the camera's control panel indicates no pictures
: >remaining and no pictures taken.  A red light remains on in the
: >viewfinder, preventing any more pictures from being taken.    
: >
: >Has anybody else experienced this problem?  Any recommendations?  
: >
: >Don
: >o @mindless.com
: >
: >P.S.  Epson support is the pits.  It's impossible to call (the line is
: >perpetually busy), and I've never received a response after sending
: >two messages since Janauary to Epson's support organization's
: >(http://www.epson.com/connects/ tech_support.shtml).
: >
: I agree 100%, Epson support is a joke. I too have a PhotoPC500, useless, the
: most expensive paperweight I have on my desk. I only wish an executive of
: Epson would read these boards occasionally, maybe he could get the technicians
: who are there to help us respond to our letters. If you're thinking of
: purchasing a digital camera, don't get an Epson, you'll be very sorry...   V

You are the first person I've heard from that described the Epson Photo PC
500 that way, honestly. About 50:1 for vs against. I have no experience
with Epson tech support but am not expecting much either.

The EPC 500 is a fine camera for it's resolution. It has been favorably
reviewed by several major magazines as a top performer in it's catagory.
The people's opinion has been consistently positive also.

I have taken many shots with the Epson and it's colors are great, the
resolution is as expectd for a 640x480, the LCD works flawlessly, the
software is good, installation was easy. This is a great camera.

Anyway, regarding your lockup up. I would recommend removing all batteries
for a long while (24 hours?). Insert fresh ones and hopefully the system
will reboot and all will be well.

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I agree 100%, Epson support is a joke. I too have a PhotoPC500, useless, the
most expensive paperweight I have on my desk. I only wish an executive of
Epson would read these boards occasionally, maybe he could get the technicians
who are there to help us respond to our letters. If you're thinking of
purchasing a digital camera, don't get an Epson, you'll be very sorry...   V