I have a new Imac, with OS 10.5.2, using my Acomdata HD as a backup
with the Time Machine function. It was working fine for a few days, but
the HD is no longer being recognized by my computer. The HD is on
(steady blue light) but it doesn't appear on my desktop (I've tried my
laptop as well, with no luck). I've tried all sorts of combinations:
plugging it in after the computer is turned on, plugging it in before
it's on, turning the HD off and then on again, etc. Please help!
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Acomdata Drive Not Recognized: I ran into the same issue. Actually the issue was with using an incorrect power adapter. It should be with power ratings of: Input 50-60 Hz 1.2A & Output 5V - 2A, 12V - 1.2A
The drive has probably gone, but what I would try is make sure that it is not a cabling or port problem. First try the cable that you have been using in another usb device (one that you know works) and see if that works, that will prove that the cable is functioning properly. If that does not work try the cable in one of your other usb ports. If you are funning it as a firewire device do the same with firewire as above. If these work then it is more than likely the hard drive is gone.
If the drive is under three years old as far as I can see the G-Tech external hard drives are covered with a three year warranty see http://g-technology.com/products/g-drive.cfm get in touch with the manufacturer and claim under their warranty.
initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
download and install a file recovery program. An example is GetDataBack (unfortunately not a freewarebut DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freewarebut FREE TRIAL is available).
should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
Hi are u sure the hard disk was not complitly full if yes try to use anothe backup software such as easy recover pro or so and copy all the data from your hdd to another location but befor udo so please be sure
1. shut down your system shut down the hdd plug the power properly to your hdd and connect the usb or firewire then connect the medium to your system and start the hdd and then start your system ...if it detected its fine...
2. if still dosent detect check in disk management by right clicking on my computer icon go to manage and then disk management if u see the hdd over there and showing status a forigen just right click on the word and say import forigen disk .and should work
if the status shows unalocated right click on it and say intialize hdd ..
if shows helthy and be sure have a drive letter on if not then please right click on the hdd strap and say add or change drive letter and use any abailable drive letter