Question about Creative Labs ZEN Vision:M Digital Media Player
Had my Zen for 15 months now and no serious problems with it BUT I was charging it via my in car adapter and the screen went blank and I am unable to turn it off (the blue "on" light is always on). I've attempted to reset and have left it until the battery has totally discharged before trying to charge from my DC wall charger. Still no display and still cannot lose the blue light. Any ideas??
I had the same thing happen yesterday. I reset it and now my computer will not find the Zen. It sounds like Creative created a faulty product if it is happening to others.
Posted on Apr 02, 2008
When your blue light does not blink, but is constantly on, this indicates hardware failure. It is most likely to be your motherboard that is corrupt and will need to be replaced. There are repair services that can replace your motherboard or offer to sell you a replacement motherboard. You should look into it.
Posted on Apr 01, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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