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My Creative Zen won't turn on. I plug it to the computer and nothing happens at all. It was working and now it doesn't want to. Can u please help?

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  • Anonymous Apr 09, 2008

    I put it on the charge last night, went to get it this morning and it wouldnt turn on. I figured it was low in battery. so i connected it again, still nothing. i pressed reset, still nothing.

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2 Answers

I had that problem too but then I hooked it up to my daddy's laptop and it started to charge up again and the laptop was reading it. I don't know if it will work for everyone but I hope that helps.

Posted on Jun 17, 2008

I got the same problem as you're having

Posted on May 14, 2008

6 Suggested Answers

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SOURCE: My Creative Zen M won't "dock"

My zen microphoto wouldn't dock after working well. It coincided with a download of windows media player 11. I was told to download media player 11 again and to restart the computer twice. Something to do with a driver missing. I didn't think this would work - but it did! In fact two zen micros that wouldn't dock are now docking perfectly!!

Posted on Apr 10, 2007

TheGadgetDr
  • 65 Answers

SOURCE: Dead Creative Zen M

Usually this problem is due to the firmware. When the firmware is updated to version 1.62.02, this problem usually will be corrected. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.

You will need a wall/AC charger for the operation. Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected to direct AC power via the wall charger. Once it is powered on, connect the USB cable to your computer. Then begin the firmware download.

If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.

If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.

Posted on Apr 01, 2008

SOURCE: Zen Nano Plus problem

The same thing happened to me when I upgraded the firmware from the Creative website. If you find a solution, please e-mail me at jleegreen@comcast.net. Thanks ever so much!


Posted on Jul 18, 2008

  • 2 Answers

SOURCE: My Creative Zen Mozaic 4GB won't turn on

Use the reset button located on the left side. Worked for me!

Posted on Mar 02, 2009

nuygas
  • 57 Answers

SOURCE: Computer wont recognise my zen Vplus

replace or usb cable...f not chek usb port of ur unit

Posted on Jun 30, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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2 Answers

CREATIVE ZEN MOZAIC WON'T TURN ON!!!!!


i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?

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had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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Creative zen won't turn on


I had a similar problem with my Zen Vision:M, whereby the computer just stopped recognizing my device. I found out it was because Windws has updated to Service Pack 3 automatically, and for some reason my player only works with SP2. It started working again when I installed SP2 again, but then I keep getting the annoying upgdate notifications from windows.

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If the standard rest is not working then you will need to put your Zen in a recovery mode here is the link on how to do that for your device...... http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794

If this doesn’t work then I would send it back under the warranty...Good Luck and let me know if this helped

cbinny1


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Says it's not docked, but it it is


Is your hardrive ok chceck it by listening to it and if you hear a clicking sound then its stuffed. Try reinstalling the CD that came with it and then reload the firware it soud work.

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