When I receive a fax , I only receive a blank sheet. Was having the same problem when I send a fax, distant end party would get a blank sheet,I change default setting to 9.6 and am able to send, but still getting a blank sheet when I receive a fax. Please advis. Thanks. Jose
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Re: Problem Receiving a fax
How long have you had this problem? About a week or two? Check to make sure the date and time are set correctly. With this machine if they are not set correctly it can cause you to receive blank faxes.
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Cover Sheet You can have the fax machine generate a cover sheet and send it as the last page of your fax transmission. The cover sheet includes the date and time, the receiver's name and number if a Rapid Key or Speed Dial number is used, the sender's name and number, and the total number of pages. ? Your name and number must be programmed in order for them to appear on the cover sheet (see page 49). ? To have the recipient's name appear, you must dial using a Rapid Key or Speed Dial number with the name programmed. 1 Load the document(s). • SEND READY will appear in the display. • Press RESOLUTION and/or CONTRAST to set the resolution and contrast if needed. Press Cover Sheet. (Flip up the Rapid Key overlay if it is down.) • The display will briefly show COVER SHEET MODE ENTERED and then revert to SEND READY. • To cancel the cover sheet selection, press STOP. 3 Dial the receiving party and transmit the fax. If desired, you can set your fax to automatically send a cover sheet with every transmission (you do not have to press COVER SHEET each time). This is accomplished by setting Option Setting 10 (Auto Cover Sheet) to YES as explained on page 125.
have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
If I understand you right, what you send, people are receiving blank sheets? When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
Unless your putting the paper in the scanner upside down. And if you ran it enough to need a drum I can't imagine that .
No, the solution you provided I had already done. Problem is not solved as it was guarranteed, but I was charge for it and you still want me to purchaed the premium solution.? Get real!. my charge should be refunded..Very dissatisfied.
It will be a problem with the other ends fax when it sends its stretches out the fax too much and it transmits accross two pages. The other fax is telling your machine to print out accross two pages in the transmission. Older faxes are the worst for it.