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Kyocera FS1010 "Print cartridge carriage stalled" what do I do please?

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  • Needy Nick Mar 31, 2008

    Thanks so much. I'm ashamed to say I was muddled between my different printers, and it was actually my HP Office Jet that had this problem. But I really appreciate the detailed advice.

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This could well mean you are going to have to call a Kyocera technician in.
There are a number of reasons this could happen. The teeth on the cog that drives the carriage could be worn. They could also be not engaging properly for a number of reasons.
I would not expect a non tech to try to resolve this.
If you are fairly techeical try to strip the printer down to the carriage feed under the cartridges. Look fro lodged debry or similar or worn teeth on any of the palstic cogs. If you find worn parts you will need to get new from the manufacturer.
Sorry I cant be more helpful.
Let me know how you get on.

Posted on Mar 30, 2008

  • Geoff Champion
    Geoff Champion Apr 01, 2008

    Ah..... Well thats a horse of a different color as they say in the land of Oz.

    1) Open door so print heads move to the center
    2) Unplug the unit. (Don't turn off, just unplug!)
    3) Open back door
    4) Look inside the back left side for a small black gear (About the size of a quarter)
    5) Spin the gear with a screw driver (I'm pretty sure I spun it clockwise). Spin it and watch the inside of the printer where the print heads park. You should see a tray move out that has four rubber blue rectangles on it on the right side of the unit (this is where the print heads park when the unit is not printing).
    6) Keep spinning the gear until the plate moves all the way forward.
    7) Grab the plate and try moving it forward more.
    8) Put the back on and close the top.
    9) Turn the unit back on.
    10) Open the top again
    11) Unplug the unit again. (Don't turn off, just unplug!)
    12) Grab the tray, from step 5, and slide it all the way forward and all the way back multiple times.
    13) Make sure that the print heads slide left to right smoothly
    14) Remove ink cart's and clean the contacts with bottled water and a q-tip. LET DRY BEFORE REINSTALLING!!!
    15) Remove print heads and clean contacts with bottled water and q-tip. LET DRY BEFORE REINSTALLING!!!
    16) Clean the inside of the printer with a soft dry cloth, use a slightly damp, with bottled water, lint free cloth (Glasses cleaning cloth works well) and wipe off the rollers in the front and back of the unit. See HP's cruddy support site for details on this step.
    17) Hold down #7 (reprimes the printheads with ink) and plug in the unit

    If needed also turn off and do a #6 to reset the unit.
    Let me know how yo uget on ;-)

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