a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
We suggest you first remove all of the ink cartridges from the HP D7160 printer, then attempt the carriage un-jamming instructions as provided by the others above. If the jam still cannot be cleared then either the flex driver cable has a problem or the service station (below carriage assembly) is blocking carriage travel.
For advanced HP D7160 printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following Inkjet411 support site link: http://inkjet411.com/?page_id=1813
Please note that all Costco USA (all stores), Costco Canada/Mexico/UK (most stores), Fry's Electronics USA (all stores), Best Buy Canada (13 stores) support this ink cartridge series. Our network of retailers stand behind the product and performance - guaranteed. For store locations and details on ink refill pricing:
We also have ink refilling centers in many University stores across the USA & Canada, including:
Brigham Young University, Brigham Young University - Idaho, Cornell University, New York University, Queen's University, San Diego State University, University of Calgary, University of San Diego, University of Virginia and University of Wisconsin - Madison
Just bring your ink cartridges into any of our authorized refill center locations. The in-store representatives (at either Photo/Electronics support center) are trained to refill over 300 different ink cartridge types from all the major manufacturers (i.e. HP, Epson, Canon, Lexmark and Dell) and can answer any additional questions you may have. It typically takes less than an hour to complete the refill from the time you drop the cartridges off. Our network of retailers stand behind the product and performance - guaranteed. All of our inks are Made in America and closely match original manufacturer's ink quality - we are sure you'll be satisfied with both color 'pop' and image longevity performance.
Alternatively, if a refill center is not close to you and you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only).
With respect to your HP OJ J4680 printer, which uses HP 901/901XL ink cartridges, it sounds like this is either a compatible/clone cartridge from overseas in which case you should not remove the orange top as it is molded into the cartridge, or you recently purchased or had the ink cartridge refilled (at Costco, etc.) and the storage clip (which seals the base of the cartridges to prevent the nozzles from drying out) is attached to the ink cartridge. If this is a storage clip, just press hard on the clips top lever at an angle to remove. See our videos on cartridge care tips and how to troubleshoot an ink cartridge error/problem on the HP OJ J4500, J4600 and OJ 4500 series printer models:
If you need to purchase new HP 901 ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20.
NOTE: If you are interested in the top \'refill friendly inkjet printer models\', our suggested list is posted on-line and our internal labs have verified there are no issues (in ink compatibility or color output) with all of these models: http://inkjet411.com/?page_id=3585
best thing to do is get rid of the used cartridges and use HP OEM ink products- they might be costly but will work when asked to and wont ruin the inside of your printer and force you to buy a new one- once you have used a third party ink all your HP warranties were nullified, THIRD PARTY INKS are NOT the way forward. their ink pigments are usually the wrong type and often not the right shade of colour, which will make colour prints look dull or poor colour calibration.
When filling cartridges yourself (i.e. DIY kits) you need to ensure that a proper vacuum prime occurs...often this is tricky if the internal foam is not properly 'wetted'. I suggest you take your HP61 ink cartridges to either Costco (most locations) or any Fry's Electronic Stores for ink refilling (typically ~40-70% cost savings vs. new cartridge cost)...the refill operators use a commercial grade ink refilling machine that preps, evacuates, cleans and then fills the cartridge automatically....followed by an electrical nozzle/jetting test. Anything goes wrong (at home) and you'll likely get a refund.
This model HP printer may only let you use genuine Canon/Epson printer cartridges. If you try to refill these ink cartridges it will not work because the HP cartridges have an embedded chip in the cartridge that detects the empty cartridge even though it has been refilled.