Need you guidance, When a I receive a fax, I only receive a blank sheet. When I transmitted a fax, a blank sheet was also received at the distant end. I change the setting from 3.3 to 9.6 and now I can transmit but I still receive a blank sheet. I have test with other known working fax machine, and does the same thing. (receive blank sheet).
apprecciate any assistance you can provide. Thanksm Jose
No, the solution you provided I had already done. Problem is not solved as it was guarranteed, but I was charge for it and you still want me to purchaed the premium solution.? Get real!. my charge should be refunded..Very dissatisfied.
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Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.
It could also be your fax that is faulty, or even the receive sites fax, also being faulty.
To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.
It is also possible that the receiver fax (the other end) has a printhead failure.
I bet you a 'copy', or received faxes would be the same, and it would have been very helpful had you thought to include that info. Also is the model number you your question posted under correct? If all this is true, you just have a dried up ink cartridge -replace it
Cover Sheet You can have the fax machine generate a cover sheet and send it as the last page of your fax transmission. The cover sheet includes the date and time, the receiver's name and number if a Rapid Key or Speed Dial number is used, the sender's name and number, and the total number of pages. ? Your name and number must be programmed in order for them to appear on the cover sheet (see page 49). ? To have the recipient's name appear, you must dial using a Rapid Key or Speed Dial number with the name programmed. 1 Load the document(s). • SEND READY will appear in the display. • Press RESOLUTION and/or CONTRAST to set the resolution and contrast if needed. Press Cover Sheet. (Flip up the Rapid Key overlay if it is down.) • The display will briefly show COVER SHEET MODE ENTERED and then revert to SEND READY. • To cancel the cover sheet selection, press STOP. 3 Dial the receiving party and transmit the fax. If desired, you can set your fax to automatically send a cover sheet with every transmission (you do not have to press COVER SHEET each time). This is accomplished by setting Option Setting 10 (Auto Cover Sheet) to YES as explained on page 125.
If you are able to receive fax and it is printed out fine, there is nothing wrong with your printer. If the other person is receiving blank fax, you may be placing the documents to fax in opposite way, If you are placing the paper upside ( with text ), try to face it down and fax. It should work.
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It will be a problem with the other ends fax when it sends its stretches out the fax too much and it transmits accross two pages. The other fax is telling your machine to print out accross two pages in the transmission. Older faxes are the worst for it.