Question about Computers & Internet
After switching on my pc (windows 7) the screen shuts down (goes black) even before I had the time to enter my password. Even though I restored my system to two earlier dates the problem remained
Posted by Anonymous on
Well it'd be nice to know the make/model, I can atleast assume it's an hp because of where this is posted. Some additional details that lead up to you wanting to restore to a prior date would help too. Also,if it goes black as you say,how is it that you could get into system restore? Or was that a typo? Anyway, here's my shot in the dark, see if there's power anywhere on the pc when it goes black,ie. hard drive spinning,fans,diagnostic lights,sound,etc. If it does, then if it has onboard video & you use a graphics card, remove the graphics card & plug the monitor into the onboard port. If this fixes the problem,you need a new graphics card. If it only has onboard video,then open the computer & see if there's a graphics card slot & install one if you have one that is the proper slot type. Don't worry,can't put the wrong kind in,they all have different connectors. If doing that fixes the problem, the motherboard is going bad & the video chip was the first to go. Now all this is assuming it's a desktop,laptops have built in video only & most have a port on back for an external monitor,which you can plug into to see if the same problem happens,if it does,the motherboard is bad. Post back with the additional info if this didn't help.
Posted on May 16, 2010
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Posted on Jan 02, 2017
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