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Vista home conficting with Webroot spy sweeper

I have a gateway GM5664 with vista home that everytime webroot spy sweeper is ran it shuts down. I also have trend mirco on it but have had no problems. I was told that webroot is not compatible with vista and i was looking for a compatible software. Can someone help?
Thanks

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Go with the Grisoft package ... you can git it at free.grisoft.com its called avgas ... they have updated to 8.0 so there may be some changes but it is completely vista ready ...

Posted on Mar 30, 2008

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Difficulty uninstalling webroot off my computer


Right-click on the Webroot Spy Sweeper icon on your computer's taskbar. A menu for the program will appear. The taskbar is the bottom bar of your computer. The Webroot Spy Sweeper icon looks like a green bulls eye.Select "Exit" from the Webroot Spy Sweeper menu. Select "Yes" if asked if you wish to shut down the program.Click on the "Start" icon and select "Control Panel."Click on "Add / Remove Programs" if you are using Windows XP. Select "Programs and Features" if you are using Windows Vista or 7.Click on the "Webroot Spy Sweeper" program listing.Click on "Uninstall." A Webroot Spy Sweeper uninstall wizard will open.Select "Uninstall" in the wizard and hit "Next." Follow instructions on screen.Restart the computer if prompted.Click on "Start" and select "All Programs."Right-click on the "Webroot Spy Sweeper" folder and select "Delete."

Jun 14, 2011 | Computers & Internet

4 Answers

I am trying to uninstall webroot spysweeper with antivirus but cant find it to remove it, what should i do?


Under normal circumstances, like any other Anti-Malware software, Webroot will protect itself. You cannot randomly shut down its service. You cannot use most external uninstallers.

Always try to uninstall it using Add & Remove Programs first (on XP) or Programs and Features (In Vista and 7), or the uninstall link in All Programs on your start menu.

If you are not able to find it in any of these places, get the official cleanup utility from Webroot directly at:

http://download.webroot.com/SSCCleanup.exe

This utility is made to cleanly shut down and clean up Webroot SpySweeper, Antivirus, and Internet Security Essentials and will even remove itself when it's done.

Dec 21, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Compatability issue


On Feb. 12, 2008, Microsoft released an update that fixed the recent compatiblity issues between Windows Vista and Webroot Antivirus/Spy Sweeper that were a result of a previous Windows Jan. 8, 2008 update.
Recommended Fix:
To fix this issue, update your copy of Windows Vista with the latest updates available as of 2/12/2008. For many users, Windows Vista will update automatically at its next scheduled time, but the update is also available as a manual download. See below for instructions on how to update Windows Vista.
We also recommend updating your copy of Webroot Antivirus/Spy Sweeper. The latest version does not experience any compatibility issues and it is generally recommended that you update your software to the latest version in order to ensure maximum security and protection of your PC.
Click here for help on how to update Webroot Antivirus/Spy Sweeper.

Sep 13, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Error states Spy Sweeper is not compatible with 64-bit operating systems.


This from the Webroot Web site on supported operating systems:

Windows Vista® (32-bit versions of Home Basic, Premium, Business, or Ultimate), Vista SP1 (32- and 64 bit versions of (Home Basic, Premium, Business, or Ultimate).

So, assuming you have bought the latest Spysweeper (and assuming you have Vista 64 bit) , then you need to upgrade your Vista to SP1.

Sep 12, 2009 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Alleged conflict mcafee w webroot spy sweeper


Hi,
If spysweeper was installed then you should find it in "add remove programs" (XP) or "programs and features" (Vista) both can be found in the control panel.
When you open it look for webroot.
If it's not there type regedit in the search or run box, click on edit and select find, type webroot into the text box and search for any registry entry relating to spysweeper (webroot).
If your registry finds an entry click on find next and keep on doing this until the registry is cleared, then restart your PC and try and update Mcafee.
If you can't find any registry entry relating to webroot your PC maybe infected with spyware, malware or a virus. In that case i would perform a deep scan of the system whether your antivirus is updated or not.


Good luck and please post back if you need anymore help.

Aug 11, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot SpySweeper 5.5 incompatible with Vista Home Premium 32bit


You can always try Spybot its free and will know for its detection and removal of spyware.

Dec 15, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Sweeper is and vista home


Though it's been a while since I used Webroot products, I believe you need to select help or possibly file after opening Spybot and select update. Make sure your firewall isn't/doesn't block it from updating.
Good luck.

Jan 23, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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