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I want to change the drive coupling (the black rubber gear on top of the blender). I am wondering if have to open the blender for this or this can be done from outside of the casing (motor assembly). The model is no. 4KSB5WH4 Ultra Power Kitchen Aid Blender. Thanks a lot

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Hi

A video for how to change this rubber coupling can be found at:
http://www.petermcinnes.com.au/images/pages/troubleshooting_18.pdf

This is the Australian website for the KitchenAid range.

Posted on May 17, 2010

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The black weel on top of the blender base that propel the blade in the bottom of the jug must be preplaced , where can I found one in south Africa?


Henzee, the part you are looking for is called the KitchenAid blender drive coupling. It is the little black rubber piece ontop of the motor base that looks like a crown with six teeth on top. The motor spins this piece which them spins the blades. It is a very common replacement part for the KSB5 blenders made by KitchenAid.

The part number you are looking for is 9704230, i am not aware of any places in Africa that sell the part but you can probably find someone in the USA that can ship it to Africa.

Here is a link to the video we have on changing the part out:
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Like you, I am all for repairing and keeping the world free of blenders that only need one part replaced. The rubber coupling was easily ordered online, the challenge I later found was to remove it without losing my sanity. After messing up the side grill of the blender pretty good, I realized there is an opening on the motor casing that allows access to a "gear" that is firmly attached to the axle where our little friend will hopefully screw on and restore the contraption to a working state. In order for you to see (which I must warn you, it's not much of a view) through the grill you will need a flashlight or book light. Towards the top of the aforementioned gear (not the rubber part) there is a groove in which a flat screwdriver can easily fit immobilizing the axle and allowing you to easily unscrew it. Oh, but wait, I forgot this is the faulty part and it will spin without the slightest torque on the axle thus never loosening or getting it unscrewed. My solution to this problem was to surgically remove as much rubber as possible to allow me to attach my vise grip to the nut and finally put this thing out of its misery. Using the same procedure of inserting the screwdriver to immobilize the axle I was able to screw the new part and voila the blender is fixed!!!!

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