Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

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Cant separate my hose from the hoover, seems

Cant separate my hose from the hoover seems stuck?

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Http://www.espares.co.uk/datastore/ProductManuals/350256.pdf
Check the above manual to see if it clarifies how to separate the hose.
You can also try calling their helpline at 866-MyDyson for further help

Posted on Sep 28, 2010

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Posted on Jan 02, 2017

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The hose will no longer suction on my hoover u6485900. The vacuum doesn't seem to be sucking when it's upright either.


First take the hose of the vacume and make sure you are getting suction where the hose attaches to the machine. If you are then there is a clog in the hose. Try to shake the hose to hear if something is stuck in there or take the brush off the hose and look in the hose for obstruction.

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The Telios has a bad design on the handle and it sounds like something has definately got stuck. Unfortunately the nature of the cheap European design means the handle can only be removed by someone who owns a vice in their garage without breaking the removal points. Alternatively find a long bamboo stick or pole to put inside the hose mount which connects normally from the main bin of the Telios (not the other way around up the handle) which has no sharp edges and push up and down vigourously to dislodge any clogged dirt which may have inadverntely got stuck either by the handle or in the hose itself.

Another thing to do is to check the suction from the Telios itself by removing the hose. If there is suction coming from the main dirt bag/bin door with the hose removed then there is no problem other than a clogged hose and handle. Hoover updated the handle and hose in 1999 and spares can be found by looking on Ebay.co.uk for cheaper prices.

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