If your phone is stuck on the loading screen , you have to take it in to the main store . Like if your phone is Revol you have to take it to the Head revol , or if its T-Moible you would have to do the same . At the store they open the back of your phone and I guess they press something back there and it works ! It worked for my phone when I brung it in .
There is a guide on how to restore the blackberry firmware here.
SOURCE: my bb 9700 is stuck on the loading screen
I recommend reloading the system software of your BlackBerry 9700 to correct its loading behavior. The latest version is available through here.
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