Trying to install hp photosmart 2610 on xp pro. machine. When I get to the end and plug the printer in it comes up with this "an error occurred during the installation of the device"" the environment specified is invalid" Have tried to uninstall and reinstall software. When i go into add new printer it does not show any choices for ports. I know it is not the usb ports because my jump drives work fine.
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Re: printer install problem
u have to do this
1.plge in ur usb printer cable on other port
2.do not on ur printer
3 put ur printer cd in ur cd rom drive
4install ur printer software
5 in between the installtion ask to u power on ur printer then u have to on ur printer
5 completing the printer installtion
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you can download the driver from hp website. Just follow the steps in downloading the driver
1. go to www.support.hp.com
2. enter your product number which is (photosmart 2610)
3. choose HP photosmart 2610 all-in-one
4. click software and driver downloads
5. choose your operating system and click next
= to know your operating system just click start then right click my computer or computer then click properties
6. click driver - product installation software
7. click HP officejet and photosmart full feature software and drivers
8. click download then run
Hi, If your issue is somewhat like this: When receiving a fax the line disconnects. No faxes or calls can be made until the fax being received is cancelled. Then, Try the following procedure:
Ensure that you have a two contact phone cable connected to line 1
socket of the printer and that the other end of the cable is connected
to the phone jack in the wall.
a partial reset on the printer. To do this first remove the power
supply from the back of the printer. With the power off press and hold
the # and 3 keys.
Plug the power back into the printer, keep holding the # and 3 keys till you see “
” displayed on the printer screen.
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Good Luck!!!! Let me know if there is anything more i can do for you if not and this solves the problem, please rate it. Thanks, JCE
When the system was reinstalled, the proper printer drivers probably weren't installed. Unplug the printer from the computer. Go to Start -> Control Panel -> Printers. If your Photosmart 2610 is there, right-click on it and select 'Delete.' Allow it to remove all associated driver files. Run the printer's setup CD. If you don't have the driver CD, go to this link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421139&lc=en&cc=us&dlc=en&lang=en&cc=us select your operating system and download the Full Feature Software and Drivers (hopefully you have a broadband connection). Run this setup program and follow all of the on-screen instructions. Do not plug your printer into the computer until instructed to during the installation.