Question about HP Photosmart 2610 All-In-One InkJet Printer

2 Answers

Printer install problem

Trying to install hp photosmart 2610 on xp pro. machine.
When I get to the end and plug the printer in it comes up with this "an error occurred during the installation of the device"" the environment specified is invalid"
Have tried to uninstall and reinstall software.
When i go into add new printer it does not show any choices for ports. I know it is not the usb ports because my jump drives work fine.

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  • rlpete Mar 30, 2008

    Have tried this and still the same thing. If i don't have the usb set right in the bios do you suppose that might be the problem. dont have the computer with me right now, but i will on monday.

  • rlpete Mar 30, 2008

    Have registry mechanic and did not make any difference.

  • ronny monnaie
    ronny monnaie May 11, 2010

    what s4u311 worked 4 me but if it still does not work try to get registry mechanic and run it on ur pc maybe it will help


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What s4u311 worked 4 me but if it still does not work try to get registry mechanic and run it on ur pc maybe it will help

Posted on Mar 30, 2008

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Hi friend
u have to do this
1.plge in ur usb printer cable on other port
2.do not on ur printer
3 put ur printer cd in ur cd rom drive
4install ur printer software
5 in between the installtion ask to u power on ur printer then u have to on ur printer
5 completing the printer installtion

try to print
& thnx uing fixya

Posted on Mar 30, 2008

  • sandip panchal
    sandip panchal Mar 31, 2008

    then chage ur usb cable try to install

    if not happen then u have do remove ur usb driver from ur device manager & reinstall it

    then after probelm occers u have to rinstall ur xp if not solve then the problem in ur motherboard usb

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