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Re: Hand-set Intermittant and clicking
If all your handsets simultaneously recently starting having this problem, the first start would be replacing your base after you have determined a site problem as cropped up. Did you or a neighbor add any wireless devices lately? Did you move your base? Your problem is a common problem with all cordless devices where the base and handsets are not communicating properly with eachother, it is common that it is interference, or your radio modules in your base/handsets are failing. Try powering down you base for a while, then give it a try. But I would look at your environment and see if anything changed. Good Luck
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My mother's portable handsets needed battery replacements, and since the
older model required harder-to-find, more expensive batteries, we opted
to get her a whole new set. These are fairly light weight, but feel
sturdy. All batteries and necessary equipment was included. The base has
a nice handset location feature - when you press the button, all the
handsets will make tone noises so you can find them and will continue to
do so until you've seated all handsets in the cradle or until you press
the button again. Other sets I've seen really required two people -
where one would have to keep pressing the button while the other person
did a hunt-n-seek. This is far more practical if you're home alone
and/or live alone and have misplaced a handset. There are 10 ringtones
available - these are the loud MIDI type tones, not the pretty melodies
you get on an iPhone - but they range from loud ringer to melodic and
each handset can be set to a different volume. The base station needs to
connect to a phone line, but the other handsets need their bases
connected to power only. This is a great feature for those who live in
older homes where the phone jacks are few & far between... and gives
you more choices on where to locate a phone. My mother & I have
conversed on the phone - she can hear me really well and vice versa. So
far, the units have a very acceptable battery life before draining
enough to cause noise. This is a nice ensemble at a very reasonable
Most likely if you remove the back of the handset case you will find inside the handset near the hole in the back of the handset some corrosion or rust on the circuit board from water getting inside the handset.
I fixed my Panasonic KXTG 2432 phones by throwing them against the wall and buying another phone set made by another company . I also fixed a set of A.T.T. cordless phones the same way. seems to be the quickest way to feeling better about the garbage electronics being inported into the U.S. what ever happend to pride in workmanship
We decided to remove each handset, one at a time, from the system to see if we could determine if any of them were defective and maybe the cause of our problems. We took handset #1 and removed its battery. We continued to have the clicking and other noise. We put the battery back in handset #1 and removed the battery of handset #2. Immediately we noticed we did not experience the noise and clicking problems. We have concluded that handset #2 is defective. To verify we will keep handset #2 out of service for a week. At the end of a week we will reinstall the battery and if we have noise and clicking we have verified handset #2 is defective, the cause of our noise and clicking and needs to be replaced. Just to be on the safe side we will continue testing each additional handset to verify if any others are defective.
Make sure your not around anything that can cause interference, like a microwave, radio, tv, computer, all these things have caused clicking on my phones and on the listeners end. If that isn't the problem then there is something wrong with your actual phone line and you need to contact your service provider for that fix. Hope i've helped!
After waiting for over 24 hrs for an answer from FixYa and then they wanted $10.00 and trying to fix it myself, I gave up. Threw all that c$$p into a box, took it back to the store and got my money back. It just wasn't worth the time and aggravation.
The hand-sets are not registered with the base-station. Reset system by: remove batteries, unplug base station, disconnect batteries in all hand sets. Wait 15 minutes. Reinstall batteries in hand sets. Reinstall batteries in base station, plug base station in. Place each hand set in the base station until it automatically registers (usually immediately, or within 1 minute or so).
If that doesn't fix the problem, if possible, return the system to where you bought it for exchange or refund. If that isn't an option, call Thompson help line. They are not particularly knowledgeable, but will authorize a return to the a repair center. The process is slow...
My experience: The two hand sets that came with my system worked perfectly, but none of the three additional handsets I purchased would register. The three additional handsets I purchased were the last three on the my retailer's shelf, so, retail exchange wasn't an option. I contacted Thompson and they authorized return for repair or replacement. The repair center received my handsets on October 29, 2008. Its now November 27, 2008 and I'm still waiting.
I had this problem, solved it by going to the advanced settings menu and resetting the handset. I guess the handset got out of sync with the base station after I deleted messages... once reset it was fine.