Question about Mitsubishi WS-65809 65" Rear Projection Television

2 Answers

No Audio The Tv has no sound from it's speakers. Now, close captioning is always on despite having turned it off via the menu. Audio out still works. Is there anything that can be done to fix TV's audio or permanently disable close captioning

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  • plogra Apr 07, 2008

    Here is my set-up. Cable comes into High-def cable box. From cable box: coax to antena A; component video and RCA audio out to DTV; digital audio out to surround amplifier.
    This is what I get with close captioning (CC) turned off:
    Antena A: picture, no sound, no CC;
    DTV: picture, no sound, CC on;
    Surround amplifier: audio works, CC on.
    SAP or TEXT is off.

  • plogra Apr 07, 2008

    Here is my set-up. Cable comes into High-def cable box. From cable box: coax to antena A; component video and RCA audio out to DTV; digital audio out to surround amplifier.
    This is what I get with close captioning (CC) turned off:
    Antena A: picture, no sound, no CC;
    DTV: picture, no sound, CC on;
    Surround amplifier: audio works, CC on.

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2 Answers

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Does the problem happen with all the inputs? Have you tried coax (cable) and RCA audio? Go through the menu on the TV fully and look at the audio channel options, make sure you don't have SAP or TEXT turned on.

Posted on Apr 01, 2008

  • Dean Joly
    Dean Joly Apr 07, 2008

    You cable box seems to be set to output it's sound only on the digital connection. Try switching it to a Surround or stereo mode, you should get sound on your TV, but you may lose it on the receiver. My dish receiver works this way, when I turn on the optical output I lose analog sound and vice-versa.

  • Dean Joly
    Dean Joly Apr 07, 2008

    Look through the settings in the menu of your cable box for the audio sub-menu and try different settings, try changing it to analog if that is an option. Your cabling seems to be corrent but you box is only outputting digital sound.

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There might be a possibility that you have enable the external speakers.
If that is not the case, your audio amplifier IC could be defective.

Posted on Apr 01, 2008

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Captioned programs are marked in TV listings by "CC". so press the cc button on the remote and the closed caption option will be applied.press that cc button again to turn off the closed caption option.
1) Check the size and manufactured year of your television. If it was made after 1993 and is larger than 13 inches, it has a closed captioning system built into it. Otherwise, you may need to purchase a separate closed caption system, which are available at a number of online outlets.
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  3. 4)Tune to a particular program for a few minutes to make sure the closed captions are working. Note that while many broadcasts run closed captioning, not all of them do. If the captions don't appear, check your TV listing to ensure the program includes them.
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1. I'm aware I'm 2 years late on this, but I just want others to be able to solve this issue on their Toshiba. Don't worry, my Toshiba is the same age as yours
2. I've lost faith in Tech Support ages ago. I'm sorry that they were that incompetent.
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look on top and behind of the monitor you will find buttons for your TV then follow this steps: The Setup menu lets you configure the TV to fit its surroundings and your preferences. To access the Setup menu, press MENU, and then select Setup from the Main Menu.closed caption options are: CC Setting Lets you choose the way closed captioning information appears on the screen. Off No captioning information displayed. On Always Captioning information shown always, when available. On When Muted Displays captioning information, when available, whenever the TV?s sound is muted by pressing the MUTE button. The captioning information is not displayed when the sound is not muted. Make sure all of the options for closed caption are off press exit and you are good to go.

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