Question about Mitsubishi WS-65809 65" Rear Projection Television

2 Answers

No Audio The Tv has no sound from it's speakers. Now, close captioning is always on despite having turned it off via the menu. Audio out still works. Is there anything that can be done to fix TV's audio or permanently disable close captioning

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  • plogra Apr 07, 2008

    Here is my set-up. Cable comes into High-def cable box. From cable box: coax to antena A; component video and RCA audio out to DTV; digital audio out to surround amplifier.
    This is what I get with close captioning (CC) turned off:
    Antena A: picture, no sound, no CC;
    DTV: picture, no sound, CC on;
    Surround amplifier: audio works, CC on.
    SAP or TEXT is off.

  • plogra Apr 07, 2008

    Here is my set-up. Cable comes into High-def cable box. From cable box: coax to antena A; component video and RCA audio out to DTV; digital audio out to surround amplifier.
    This is what I get with close captioning (CC) turned off:
    Antena A: picture, no sound, no CC;
    DTV: picture, no sound, CC on;
    Surround amplifier: audio works, CC on.

×

2 Answers

Dean Joly
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Does the problem happen with all the inputs? Have you tried coax (cable) and RCA audio? Go through the menu on the TV fully and look at the audio channel options, make sure you don't have SAP or TEXT turned on.

Posted on Apr 01, 2008

  • Dean Joly
    Dean Joly Apr 07, 2008

    You cable box seems to be set to output it's sound only on the digital connection. Try switching it to a Surround or stereo mode, you should get sound on your TV, but you may lose it on the receiver. My dish receiver works this way, when I turn on the optical output I lose analog sound and vice-versa.

  • Dean Joly
    Dean Joly Apr 07, 2008

    Look through the settings in the menu of your cable box for the audio sub-menu and try different settings, try changing it to analog if that is an option. Your cabling seems to be corrent but you box is only outputting digital sound.

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There might be a possibility that you have enable the external speakers.
If that is not the case, your audio amplifier IC could be defective.

Posted on Apr 01, 2008

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Can't turn closed caption off on our Samsung Series 7000 LED TV
Make sure it isn't your cable or satellite TV service making the captions, as closed captions on your TV are separate from the ones produced by your service provider. If it isn't your cable/ satellite, open the TV menu and find the Audio/Visual properties section of the menu (audio and visual might be separate sections), and find the closed captions or CC options menu. When you do just change the setting from whatever it is on, to off. If your TV remote is fancier than mine (which it probably is), their could possibly be a closed caption button on the remote for easy access. In this case just push the button and change what you need to.

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Last nite I used closed caption and today turned it off, now about a dozen of my channels have no sound or captioning, please help me get the sound back
Go back into the menu where the closed captions are and you likely will find either there or in the audio menu you have SAP selected which will blank sound on certain channels. (button on the remote for Stereo or MTS can also do this.

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Need to know how to put the tv on close caption
Captioned programs are marked in TV listings by "CC". so press the cc button on the remote and the closed caption option will be applied.press that cc button again to turn off the closed caption option.
1) Check the size and manufactured year of your television. If it was made after 1993 and is larger than 13 inches, it has a closed captioning system built into it. Otherwise, you may need to purchase a separate closed caption system, which are available at a number of online outlets.
  1. 2)Turn on your TV and access the menu for closed captioning. The precise location of the menu varies by television set. Most are accessible by pressing the "Audio" or "Set Up" menu on your remote, then scrolling down to the "CC" or "Closed Captioning" option. Check your owner's manual for precise instructions.
  2. 3)Turn the closed captioning option to the "On" position. It will then run closed captions for every program that broadcasts them. Newer sets may allow you to adjust the size, font and colors of the closed captioning letters to fit your individual tastes.
  3. 4)Tune to a particular program for a few minutes to make sure the closed captions are working. Note that while many broadcasts run closed captioning, not all of them do. If the captions don't appear, check your TV listing to ensure the program includes them.
  4. 5)If you're watching a DVd on your TV, access the DVD's "Set Up" menu. It should have captioned options, which allow you to show captions in English and possibly other languages as well.
  5. thanks.

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Maybe you have to scroll through the Closed Captioning options or your menu for a bit until you find it and maybe you blew your speakers

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Samsung LCD tv no sound from one channel only, no cable box, direct connection to cable, worked ok and then somebody may have fooled around with closed captioning...no closed captioning on now, but no...
First try viewing regular programming and see if you have audio on both channels. If you do not then go to the user menu and make sure that the chim function is turned "on". Then turn off the tv and listen for the down chime coming from both speakers. If you only hear the chime from one speaker then the Aidio circuits are bad on the Main bd and needs to be replaced.

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sounds like an advanced closed caption service is on. go to menu then audio then closed caption and turn off closed caption.

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if have remote or tv bo to menu scann threw it find captions and set off this may help

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1 Answer

New Toshiba 37" flat screen always displays Closed Captions. Feature is turned off with TV remote, feature not available on Cable remote. Toshiba says it is Cable company problem, Mediacom cable can...
I've had this problem for a bit, it seems that there are two ways to turn off the closed captions.
1:Menu--->Preferences--->CC and Digital Audio Selectors. This displays the menu on the bottom of the screen with the choices of Closed Caption formats and digital audio. This is not the correct menu to be in. This turns off the CC as long as the TV is not turned off or the input is not changed. This is a temporarily either turns the CC on or off.
The Solution:
2:Menu--->Setup--->TV Settings--->Closed Captions Settings Displays a menu in the center of the screen, with the options of Turning the Closed Captions on and off, the Analog CC Mode and Digital CC settings. You must turn the Closed Captions off in this menu or the changes to CC are temporary.
For the record:
1. I'm aware I'm 2 years late on this, but I just want others to be able to solve this issue on their Toshiba. Don't worry, my Toshiba is the same age as yours
2. I've lost faith in Tech Support ages ago. I'm sorry that they were that incompetent.
3. Its ridiculous that there are two entirely different menus to alter the closed captions. Took me forever to figure this out.
Hope this helps you and others.

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1 Answer

Convergence option is missing
you have a problem in the deflection board causing the convergence menu to drop out, and the audio out put is causing your problems with audio. You can get parts at this link. Just let them know your model number and they will get back to you quickly.
http://servicemanuals.vstore.ca/

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look on top and behind of the monitor you will find buttons for your TV then follow this steps: The Setup menu lets you configure the TV to fit its surroundings and your preferences. To access the Setup menu, press MENU, and then select Setup from the Main Menu.closed caption options are: CC Setting Lets you choose the way closed captioning information appears on the screen. Off No captioning information displayed. On Always Captioning information shown always, when available. On When Muted Displays captioning information, when available, whenever the TV?s sound is muted by pressing the MUTE button. The captioning information is not displayed when the sound is not muted. Make sure all of the options for closed caption are off press exit and you are good to go.

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