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Thanks for using FixYa. Error code F1 indicates primary control failure and to resolve this you’ll have to replace the machine control assembly. Yes you are right, this error should be fixed by whirlpool as its a common issue with whirlpool Cabrio washers, you can call 1-800-253-1301 whirlpool will send a tech. to fix it and pay for the part. Please do rate the solution if the issue is resolved or post a comment for further assistance.
faulty lid switch I have had to work on a couple of these inside the machine there should be a technicans sheet so that you can do a diagostic test of the machine which will give you an error code dont be surprised with this unit if when you fix one thing that it gives you another code. I think the last one i worked on i had to replace motor harness lid switch and main control board before it stopped giving me error codes hope this helps
This is a known problem with this model. Call 800-847-9083 and give them the model and serial number to see if your unit is covered by a recall on the control board. I called a few weeks ago and they sent the part and a tech to install it for free on my 3 year old machine.
YES! Serious problem...more annoying than anything else. Wait until your machine stops at the spin cycle and displays "F1" again. We just had a repair tech out today and received a quote of $384+ to fix/replace the circuit board.
Kenmore & Sears are fully aware of this problem and have issued a recall on a model that is one digit off of the model I have yet they will not do anything about this even though it is the same problem. These machines are huge dogs!
your board is confused and cannot read water level, very easy fix, pull off console(three screws on rear) and remove clear hose on right side of main control. blow into with your mouth and clear tube. reconnect hose and try, if F1 continues main control will need to be replaced, Sears is offering this for free if your unit falls within a certain serial number range, Also a biggie.....You must use he soap only with the oasis....no exceptions.....
Sorry to tell you but you have a faulty control board. It is a bad part from the factory. They know that its bad too! They have completely remanufactured the part. There is lawsuit against whirlpool (whirlpool made the oasis) for the problem. Some people have been able to call and complain to whirlpool and got them to pay for the repair. Complain a lot. Good luck. sorry for the bad news.