Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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BLACK INK IS NOT WORKING

THE BLACK INK IS NOT PRINTING. I HAVE TRIED TO CLEAN IT. TEST INK. TAKE IT OUT AND REPLACE IT

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  • 316 Answers

May be problem on your printer head nozzle jam.So you should to need clean or replace.If itself clean with worm water or other way clean all surface in on nozzle with tissue paper.With the best luck.

Posted on May 15, 2010

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Posted on Jan 02, 2017

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SOURCE: black ink not printing

Fix ink cartridge
I had same problem. I must have ran the clean cycle more than 30-50 times over a period of days. That never made any difference. I was about to toss the whole thing but figured I would try one more thing. If it didn't work I would be in no worse shape. Here is what I did.
Took an almost empty black cartridge and inject a lot of 100% Acetone to dilute ink. Left some black in it since I didn't want to think it was empty. Inserted this cartridge and ran the cleaning a few time. IT WORKED. I used my word processor program and filled a page with large bold font characters and printed a page or two. Each page cleared more nozzles. After doing this cleaning/printing a number of time, I put in the full good cartridge. Ran the cleaning a few time to eject any of the Acetone diluted ink. Ran the printed page a few time to remove more of the diluted ink.
Everything seems to work now.

Posted on Dec 20, 2008

uten
  • 162 Answers

SOURCE: new cartridge won't print

re-seat the black cartidge, do head cleaning, get a windows test page (go to printers and faxes then right click on the printer icon and choose properties, click the print test page button).
replacing ink cart is the next step or service.

Posted on Nov 26, 2008

  • 10 Answers

SOURCE: epson CX3650 printing gaps

Remove ink cartridges one by one and put it back in. If same thing happens, try to do head cleaning and nozzle checks consecutively from the computer.

Start -> Control Panel -> Printers & Faxes (Windows XP) / Printers (Windows Vista) -> Printer Icon (right click) -> Printing Preferences -> Maintenance

You should be able to see nozzle check, click it and follow the prompt. Line patterns that corresponds to the colors of the ink cartridges would be printed. If breaks on the patterns appear, continue with head cleaning. Try to do this about 3 times until all patterns are complete.

Posted on Jan 01, 2009

yooperbud
  • 8637 Answers

SOURCE: new black ink but still not printing

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

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Hi

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Wow, something similar just happened to me the other day, my black ink ran out & when I replaced it, it just wouldn't print, I kept trying to print things and it sounded like it was printing but then it would just shoot out a blank page of paper (I was trying to print BLACK). So, I went to the Brother website for troubleshooting tips and it said to make sure I had the ink cartridges installed properly so I took the black cartridge back out (it WAS installed correctly, but I was willing to try anything at this point), so I took it out, gave it a blow, like how you would blow on the old Nintendo game catridges when they did not work-I'm not sure if this did anything at all but it's what I did) and then I put it back in). The machine asked if had just replaced black I said "Yes", then it did another "cleaning", as it does when you replace any cartridge. Then I went in the menu to have it print out a "test page" (the instructions for this were in the troubleshooting tips on the website), the test page printed out with NOT all the little black squares as IT SHOULD BE so when it asked me if the test page was ok, I said "NO", then it did ANOTHER CLEANING and I did another test page, this time it worked ok, then I was able to print.
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