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Gateway MT6824B Intel Core 2 Duo 2GB 120GB 15.4" WiFi My laptop packed up after so many times failing to work properly as the power-tip was not fitting in and power-ing the laptop all the time. This caused it to crash all together. Anytime I adjuest the tip to get it working, it comes on for a while and then freezes after windows comes on. Before then, it was the Microsoft Office installed that stopped responding to the Vista * the laptop. It kept saying that the office is not installed whereas I've used the office on the laptop for months before then safely. It's not a trial but my own one. It allows me to re-install but still says that I can use MS office as it does not have it. It was after this that the tip starts playing up and it not working at all but freezes if there is power connection. Help me diagnose what the problem is, as I just bought it last July from a store that only guaranteed it for three months

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Hello, The first thing I want you to try is to follow the link I am providing for you here: http://support.gateway.com/support/drivers/search.asp?ref=nofind&ct=fn&param=gtwupd.exe
On the right side of the webpage you will see, "DRIVERS AND DOWNLOADS OPTIONS: Scan My PC". Click on "Scan My PC" to let Gateway bring your system UP-TO-DATE with the Most Current Software And Fixes for your system..

Posted on May 15, 2010

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Posted on Jan 02, 2017

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