Question about Apple MacBook Mac Notebook

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I have a macbook pro 15 and the printer has always worked, but now it will put a doc in the queue and it says it's stopped. I try to start the job, but nothing happens.

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  • jimgives May 15, 2010

    I did all that first sentence before I wrote, but I'll have try reloading. Thanks.

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  • Apple Master
  • 6,487 Answers

It seems that the problem here is with your printer communication to your mac computer, so first thing that you can do here is to unplug and replug the printer from the computer and then restart the printer and computer. Then if still not working you may need to reload the printer software to your mac computer to correct the problem.

Posted on May 15, 2010

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1 Answer

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When multiple docs/jobs are placed in the print queue, the printer becomes all confused and doesn't know how to prioritize. The solution is to dump the existing queue (usually by shutting down the printer and even disconnecting power) then queue up one or two jobs at a time to help the printer cope. This should keep Ground Hog Day at bay - at least for awhile :-)

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Lexmark x1270, installed on new Dell, will scan/print once but print queue won't clear after printing, and further jobs just back up in queue. Once, after trying reboot, printed next doc but that was...


Try to follow the steps below to fix the problem:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

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Samsung ML-2525W monochrome laser printer; connected via USB to MacBook Pro. Prt driver 1.00.02. First job prints fine; 2nd job in queue fails to print, and ''Open Print Queue'' indicates ''printer...


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Epson stylus sx205 won't print on my macbook pro


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You can do this by going to start -> settings -> printers and faxes
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It sounds like both of these have been done already. So...next option.

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Third option - delete the document from the spooler
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CAUTION!!! - This will clear out both the offending job and any other jobs that have been sent to the printer after the offending job. If you have a number of other jobs, you may wish to clear out only the offending job from the printers directory.

Hope this helps - flub

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1 Answer

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This is old, but I will post my solution for anyone else who might be having this problem.
In Mac OS 10.5: Go to System Preferences under the "apple logo" menu. Then select the "Print & Fax" module. Select your printer from the list on the left, and then click the "Open Print Queue…" button. Select the job(s) you want to cancel, and click the Delete button.
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