Question about SimpleTech SimpleDrive Portable USB 2.0 60GB 5400rpm 480Mbps USB 2.0 USB 2.0 External (STIUSB2560FT) Hard Drive
I am not finding the Drive in the Explorer when the Portable External Hard Disk is connected in the Laptop. The portable one tries to reads the files internally - I can see the light coming in but somehow the Drive is not found in the Explorer. Not sure whats the issue?
It use to work before and suddenly it stopped working.. I have checked in another Laptop , there also its not showing in the Explorer as seperate Drive.
Request for the Help!!! Ur immediate assistance is appreciated
font-family: arial, verdana, sans-serif;
background: transparent url(../wysiwyg_rte/misspell.gif) repeat-x scroll center bottom;
Okay , so there are some steps to figure out what is wrong with your external.
Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".
If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.
Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.
Now , if the problem is with the casing , there are still 3 possibilities.
The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.
The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.
A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.
I hope this solves your problem and please reply if you need more help.
Posted on Sep 27, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 30, 2011 | Mach Speed Eclipse 180 MP3 Player
Feb 28, 2011 | Western Digital WD Passport 250GB Portable...
Feb 17, 2011 | Western Digital 320GB MyBook External USB...
Jan 25, 2011 | Western Digital My Passport Essential...
Oct 10, 2010 | Computers & Internet
Jul 02, 2010 | Western Digital WD Passport 250GB Portable...
Jan 17, 2010 | Iomega 1TB Desktop USB 2.0 Hard Drive
Jan 09, 2010 | Samsung Zirex Pleomax 80GB Portable Hard...
Dec 30, 2009 | LaCie External USB 2.0 500GB 7200 RPM 500...
Jun 28, 2009 | Toshiba 160GB USB 2.0 Portable External...
57 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: