Question about SimpleTech SimpleDrive Portable USB 2.0 60GB 5400rpm 480Mbps USB 2.0 USB 2.0 External (STIUSB2560FT) Hard Drive

1 Answer

Portable External Hard Disk - Not Recognized in Explorer

Hi,

I am not finding the Drive in the Explorer when the Portable External Hard Disk is connected in the Laptop. The portable one tries to reads the files internally - I can see the light coming in but somehow the Drive is not found in the Explorer. Not sure whats the issue?

It use to work before and suddenly it stopped working.. I have checked in another Laptop , there also its not showing in the Explorer as seperate Drive.

Request for the Help!!! Ur immediate assistance is appreciated

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte/misspell.gif) repeat-x scroll center bottom; } Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 27, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My hard-disk is on-Warrenty basis.On hardisk light is blinking but unable to detect on pc ,So Please tell me the procedure how to recover my data. P/N-WDBAAA5000ABK-00 S/N-WXM1A80N4025N


Can you hear the drive spinning when you connect it to your computer? A spinning sound means your external drive is being powered by the USB from your computer - there are several reasons the drive is not being recognized.
If you are not hearing any spinning sound the drive could be damaged.
Does the drive get recognized by any another computer? If yes - check disk management and see if security is enabled on the drive. Also - check to see if there is a drive letter assigned to your external hard drive.
Link

Feb 28, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

I have backed up every song I own, every picture I've taken for the past 5 years or so, on my western digital WD3200P032 external hard drive. Now when I plug in the hard drive, Local Disk (G:) is...


Hi, Thanks for using fixya.

I am not sure if this would work on an external drive but it did for a client's enternal slave drive. I did a disk defragment then checked for errors. My Computer / Computer right click on the troubled drive choose properties / tools tab at the top.

Terry

Feb 17, 2011 | Western Digital 320GB MyBook External USB...

3 Answers

Sony vaio not recognizing external hard drive


PLEASE GO TO CONTROL PANEL, CLICK ADMINISTRATIVE TOOLS, CLICK COMPUTER MANAGEMENT, ON LEFT PANE, UNDER STORAGE, CLICK DISK MANAGEMENT, WAIT A FEW SECONDS, MAXIMIZE PAGE,THEN SEE IF YOU CAN SEE IT. IF IT SAYS UNALLOCATED SPACE, RIGHT CLICK ,YOU WILL HAVE TO FORMAT USUALLY "NTFS". IF IT DOES NOT SAY UNALLOCATED SPACE, THEN RIGHT CLICK AND MARK PARTITION AS ACTIVE. .........HOPE THIS HELPS........JEFFXC

Jan 25, 2011 | Western Digital My Passport Essential...

1 Answer

Samsung s2 portable 500 gb hard disk not readable showing it has no files an not able to access it. but it shows up as a drive letter in my computer.


Is it still under warranty?

Try connecting it to a different USB port on your computer.

Try connecting it to a USB port on a different computer.

If it still is not detected, then either exercise the warranty,
or disassemble the case, to find two major parts:
* a disk-drive
* a USB-to-disk-drive adapter

Disconnect the disk-drive and connect it as a "slave" disk-drive in some desktop computer, to see if it is recognized, i.e., if it was the USB-to-disk-drive adapter that has failed.

If it still is not recognized, then it is "dead". You could buy a similar disk-drive, install it into the enclosure, and thus create another external storage device.

Oct 10, 2010 | Hard Drives

1 Answer

230 gb drive with 100gb used and only 70gb of free space showing


please check if the files are hidden. just go to the explorer -> tools -> folder option -> view tab -> then on the Advance Settings click the Show Hidden Files and Folders. then try to navigate your external hard drive.

Jul 02, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Is the Samsung Zirez Pleomax 80GB Portable Hard drive compatible with Mac's. Reason being that my inspirion laptop now doesn't recognized the portable drive. Worse case if the drive is faulty is there a...


Yes, the portable harddrive is compatible with a MAC Product Features
  • Quick & easy to install Features USB 2.0 &1.1 interface connections allowingit to freely switch roles as local storage device
  • 2.5-inch External HDD
  • Fast & Small 480 Mbps for high-speed performance and smooth data transfer Ultra-slim attractive design everybody wants to have
  • Compatible with PC, Mac & Linux
  • Portable Carry & use either at your desk or on the go Simple & convenient plug & play automatic recognition
http://www.amazon.com/Samsung-Pleomax-Zirex-Portable-UHD2-5-80G/dp/tech-data/B000BB69AS/ref=de_a_smtd/179-8912138-6919333 This error is probably caused by a bad shortcut. The ".Ink" you refer to is really ".lnk" (the first character of the extension is a lower-case "L," as in link, not an "I"). Shortcuts use "lnk" as their file extension.

This kind of thing can happen if you install software from a networked drive and then later detach from that network, which is a common situation if you use a laptop computer that you disconnect from your office network and take home. To find the shortcut, follow these steps: Open Windows Explorer and press Ctrl-F (hold down the control key and press F) to bring up the Find dialog. Select "Local Hard Drives" in the Look in dropdown, and enter ".lnk" (or whatever the error message reported for the name of the bad shortcut) in the Named field. When you click the Find Now button, Windows will search your hard drives for the shortcut and display what it found.

Jan 09, 2010 | Samsung Zirex Pleomax 80GB Portable Hard...

1 Answer

How do I view the files in my LaCie backup folder? The show hidden files/folders option is checked and I still can't see anything.


It appears you have an external hard drive. It should connect to your computer with a USB cable. Make sure the external hard drive is turned on and running before you connect the usb cable to the computer. Some external hard drives have an on/off switch and some do not. you can hear it running if you put your ear close to the case.

When you plug it in, wait a few minutes and the computer should indicate that it has recognized it. (sometimes this does not happen) In any case, after a few minutes, open My Computer (Computer, in Windows 7) (sometimes referred to as Explorer- NOT to be confused with Windows Explorer which is an internet browser). You should see a list of recognized drives including your external hard drive. Doubler click on it and you should be able to see your files.

If it doesn't show in Explorer, the computer might be trying to assign a drive letter to it that is already taken. To fix that, go to Control panel, Administrator Tools, Computer management, Disk Management. You should see your external drive listed and you can assign an unused drive designation to it there. You should then be able to go back to Explorer and see it. You might have to refresh the Explorer screen.

Dec 30, 2009 | LaCie External USB 2.0 500GB 7200 RPM 500...

1 Answer

EXTERNAL TOSHIBA HARD DRIVE WILL NOT FORMAT? WHAT DO i DO?


If your hard drive is recognized by your computer try opening control panel,to administrative tools,to Computer management,to storage, to disk management,by right clicking on drive you can format that drive or delete it.

Jun 28, 2009 | Toshiba 160GB USB 2.0 Portable External...

1 Answer

External hard disk is not recognized.


IF YOU CANT RECOVER DATA MAKE SOME ARRANGMENT TO SENT IT TO MY FACTORY

AVAIL THIS METHOD
more assistance 0-9-3-2-1-1-0-1-7-1-7-
s-k-y-p-e- a-n-a-e-s-a-r-o-r-a

Jul 23, 2008 | SimpleTech SimpleDrive Portable USB 2.0...

Not finding what you are looking for?
Hard Drives Logo

57 people viewed this question

Ask a Question

Usually answered in minutes!

Top SimpleTech Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Arcadian Duran
Arcadian Duran

Level 2 Expert

284 Answers

Gareth Cockram
Gareth Cockram

Level 3 Expert

657 Answers

Are you a SimpleTech Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...