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Hotpoint Mistral Frost Free Fridge freezer - fridge not getting cold

Freezer section working okay but fridge not getting cold. Have defrosted it all. Frdige fan works okay and temperature display working okay but no power to the fan. Any ideas what needs replacing?

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  • avaline Aug 21, 2008

    Freezer works. fridge warm

    Taken back off, & front panel,checked fan sucked all dust etc out, checked the air inlet at top inside fridge. Left switched off, put back on. Still warm fridge 23 deg +.

    Don't know what else to try? Help

  • g_creese Dec 15, 2008

    My Mum is having similar problem - her freezer seems ok but fridge temp. rising. Also appears fan stopped running will try solutions suggested but is anyone else getting 'ER' or 'EA' flashing on the display?

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We have just had to call out an engineer to get our 1 1/2 year old Hotpoint Graphite Frost Free Fridge Freezer repaired. The fridge had almost entitely stopped cooling even when on high. I was amazed at how easily the problem was sorted. The engineer removed all the basktes from the freezer to access the screws on the inside backpanel of the freezer. Once this panel was removed it was clear that the so called Frost Free doesn't really mean what it says. The ice need to be melted with a bit of simple care. It is obvious that with a bit of care it is easliy a diy job BUT PLEASE BE CAREFUL AND READ THE NEXT PART BEFORE YOU BEGIN TO REMOVE THE ICE> The ice forms around variouys pipes etc and he usecd a screwdriver to help release the ice quicker than waiting for it to defrost and he also used a simple hairdryer to help speed up the process. He had a ntowel and a basin to take care of the water. Next time I would have no problem doing this myself but I would need to leave it a little while to defrost and NOT USE A SCREWDRIVER as I am sure somehow I would puncture a pipe or the wall of the freezer itself and I am quite used to doing the odd bit of DIY. On a difficulkty scale of 1 to 10 with 10 being difficult I would rate the job as about a 3. Hope this helps anyone who reads this about £70.

Posted on Dec 27, 2008

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Have you checked that the swich on top of the door is being activated ? if unit has been moved sometimes the boor hinge moves and the swich does not activate.open door and depress swich and listen for fan, if so; wedge some card in to reactivate.I have done this only two days later the red hi temp alarm came back and im back to square one???

Posted on Jul 02, 2008

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I have a Whirlpool model wbm46mw.The freezer is working fine but the fridge is not cold. Any suggestions

Posted on Oct 04, 2013

Defrost fridge freezer problem lies with freezer box remove screws with socket make sure the insulation is ok silver foil stuck to inside of box & seals are ok around freezer box & fan this unit seals the box with the fan & circulates cold air to above fridge via two channels make sure no blocking of drain hole at bottom of freezer inside set fridge to 2c & freezer to -25 after a few hours open fridge door keeping light switch pushed in check cold airflow from top of fridge

Posted on Jul 09, 2008

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