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Poor printing Our new HP fax 640 prints only for about the first 2" and then fades to almost nothing...Have cleaned, aligned, etc. Ink level 6/8

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  • pamr232 May 15, 2010

    If dried to a solid mass then why would it print fine for the first 2" or so? This was the cartridge that came with the unit.

  • pamr232 May 16, 2010

    Thank you....Can't leave rating, says page not available.

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The ink inside of the cartdridge has dried into a solid mass

Posted on May 14, 2010

  • Leroy Elliott
    Leroy Elliott May 15, 2010

    Because it can't feed ink fast enough to keep up. Cartridges that come with new printers are called STARTER and are not full

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HP A636 will not print yellow; tricolor cartridge is new


  • Align the print cartridge.
The printer automatically aligns the print cartridge after a new one is installed. You can also align the print cartridge at other times to ensure optimal print quality. Indications that you need to align the print cartridge manually include borderless prints with white space
along an edge, colors not printing satisfactorily, or poor print quality.


To align the print cartridge from the printer
  1. Load a sheet of HP Advanced Photo Paper in the input tray.
  2. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16.
  3. Touch Cartridge.
  4. Touch Align Cartridge and follow the prompts.

Clean the print cartridge automatically.
If the printed pages are missing lines or dots or contain ink streaks, the print cartridge might be low on ink or need to be cleaned.
CAUTION: Clean the print cartridge only when necessary.
Unnecessary cleaning wastes ink and shortens the life of the cartridge.

  • Clean the cartridge.
Follow these steps to clean the cartridge automatically:
To clean the print cartridge from the printer,
  1. Touch the Setup icon to display the Setup menu. For more information, see "Setup Menu" on page 16.
  2. Touch Cartridge.
  3. Touch Clean Cartridge and follow the prompts.
If the documents are still missing lines or dots after cleaning, replace the print cartridge.

Attaching User Manual (see page 59).
http://h10032.www1.hp.com/ctg/Manual/c01518966.pdf

Feb 18, 2014 | HP Photosmart A636 Compact Photo Printer

1 Answer

I have an HP 2140 fax purchased one year ago. I have never replaced the catridge and have used the fax about once a month. Today I am trying to copy and it won't print. I cleaned the nozzle and still...


New cartridge wouldnt print but sounded like it was printing. You can check ink levels clean or align cartridge by pushing menu then tools. I cleaned contact points w qtip and alcohol. What seemed to work is putting alcohol on cartridge where ink is released and putting back into machine wet did this three times first time little dots of ink then a faint print and now it is printing must have been dried ink further then I could access.

Apr 12, 2011 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Printer cartridge allignment fails repeatedly


'Printer alignment failed' Error Message Displays on the Product

Try aligning the printer again and put the alignment page on the top of the scanner bed printer will align itself make sure the printouts are facing down

'Printer alignment failed' Error Message Displays on the Product

A "Printer alignment failed " error message displays on the product
Follow these steps in the order presented until you resolve the issue. When one of the steps resolves the issue, there is no need to continue troubleshooting.
Step one: Load the correct type of paper
Colored, photo, or used paper can cause the alignment to fail.

1.
Remove all the paper from the tray.
2.
Load unused, plain white, letter, or A4-sized paper with a brightness level of at least 85 into the tray.

NOTE: Look for the brightness level on the paper packaging.

Step two: Align the All-in-One

1.
Press the Setup button ( ).
2.
Press the Down Arrow ( ) to select Tools , and then press OK .
3.
Press the Down Arrow to select Align Print Cartridges and then press OK . The product calibrates, aligns the printhead, and then prints an alignment page.
4.
Click OK to continue.
5.
Recycle or discard the alignment page.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step three: Check the ink levels
Empty or nearly empty cartridges might cause alignment failures. Follow these steps in the order presented to check the ink levels in the cartridges.

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
In the Print Settings area, click Printer Toolbox . The printer Toolbox opens.
4.
Click the Estimated Ink Level tab. The estimated ink levels display in a new window.
Figure 1: Estimated Ink Level window
Illustration of Estimated Ink Level graphic
*
If either of the cartridges is empty or low on ink, continue to the next step.
*
If the ink levels in the cartridges are sufficient, skip to Step five: Clean the cartridges .

Step four: Replace the cartridges
Follow these steps to replace any cartridges that are empty or low on ink.

1.
Press the Power button ( ) to turn on the product.

CAUTION: If the product is off when you open the cartridge door to access the cartridges, the product does not release the cartridges for changing. You might damage the product if the cartridges are not in the dock when you try to remove them.
2.
Open the cartridge door.
Figure 2: Open the cartridge door
Illustration of opening the cartridge door
3.
Wait until the print carriage is idle and silent, and then lightly press down on a cartridge to release it.

NOTE: To replace the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
Figure 3: Press down on the cartridge to release it
Illustration of pressing down on cartridge to release it.
4.
Pull the print cartridge toward you out of its slot.

NOTE: The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used cartridges free of charge. For more information, go to the HP Eco Solutions Web page .
5.
Remove the new cartridge from its packaging.
Figure 4: Remove the cartridge from packaging
Illustration of removing new cartridge from
6.
Use the pull tab to gently remove the protective plastic tape from the cartridge.

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Figure 5: Remove the protective tape
Illustration of removing the protective plastic tape from the cartridge
7.
Slide the new cartridge forward into the empty slot, and then gently push on the upper part of the print cartridge forward until it clicks into the socket.
Figure 6: Install the new cartridge
Illustration of sliding new cartridge into the slot
8.
Close the cartridge door.
Figure 7: Close the cartridge door
Illustration of closing the cartridge door
9.
Try the alignment again.

Step five: Clean the cartridges
Method one: Clean the cartridges from HP Solution Center

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
Click Print Settings , and then click Printer Toolbox . The printer Toolbox opens.
4.
Click the Devices Services tab, and then click Clean the Print Cartridges .
5.
Follow the on-screen instructions to choose the appropriate cleaning level.
6.
Recycle or discard the page that prints.

Method two: Clean the cartridges from the Start menu

1.
Click Start , and then click Printers and Faxes .
2.
Right-click your printer icon, and then choose Properties .
3.
Click Printing Preferences , and then click the Services tab.
4.
Click Service This Device . The Printer Toolbox opens.
5.
Click the Device Services tab, and then click the Clean the Print Cartridges tab.
6.
Follow the on-screen instructions to choose the appropriate cleaning level.
7.
Replace empty or almost empty cartridges.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step six: Reset and relocate the product
A power reset drains power from the product and returns the product to the same settings after restarting. Plugging the product directly into a wall outlet can eliminate any potential power deficiencies that could cause an alignment failure.

1.
Make sure that you have the product turned on. If necessary, press the Power button ( ) to turn on the product.
2.
With the product turned on, disconnect the power cord from the back of the product.
3.
Unplug the power cord from any power strips or surge suppressors, and then plug it directly into a wall outlet, preferably in another room.
4.
Reconnect the power cord to the back of the product.
5.
Press the Power button ( ) to turn on the product.
6.
Load plain white paper into the tray.
7.
Try the alignment again.

#
If these steps resolved the issue , there is no need to continue troubleshooting.
call hp to take advantage of your printers warranty or they can provide you alternative options specially their loyalty program for Out of Warranty printers

hope i help you a bit

Mar 27, 2011 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

My fax won't print, neither faxes nor copies. The paper goes through & it makes sounds like it is printing but nothing on the paper. The machine says the ink level is 6/8. I "aligned" and...


Though the ink level it said was "6 / 8", when I removed the cartridge to examine it looked bone dry empty to me. I replaced the ink cartridge. It works fine, and reports the ink level as "8 / 8".

Sep 09, 2009 | HP 1040 Plain Paper Inkjet Fax

2 Answers

My hp printer fax does print when recieving a fax but doew print normally when coming off computer. Fax machine sya low on ink should I check both cartridges and get new ones


Yes , if the fax machine says low ink or toner , then it needs it alos check the drum corona wire, It may need cleaning, and you can clean it using a #2 lead pencil eraser, Gently in the wire, then replace wire and try receiving a fax.

Jul 10, 2009 | HP 920 Plain Paper Fax

2 Answers

My HP 640 will not print. Ran the test, no print.


If these are new cartridges, make sure you removed all of the protective plastic wrap that comes when packaged.  usually its red , yellow or orange plastic tab that should be removed.
If these are not new cartridges, you may need to try another set. 
Try running the head cleaning utility under the printer utilities options HP is very good at having this utility available to trouble shoot most common problems.  If you don't have this utility, try updating your printer driver. (basically uninstall the printer and download the driver from the HP website, and reinstall the printer using the latest driver).
Hope this helps..
~enov8

Mar 07, 2009 | HP 640 Inkjet Fax Machine

1 Answer

HP 640 Fax series not printing


If it is a color printer, try printing just grayscale or black& white.  It is is already set to print just b/w, try printing in color.  Basically you may be out of ink.  Run the printer utility to clean the heads and see if anything changes.  A new set of cartridges should fix the problem, I believe.
Hope this helps...
~enov8

Feb 16, 2009 | HP 640 Inkjet Fax Machine

1 Answer

Standard black printing has faded to grey.


Could just be a faulty cartridge?

My hp printer developed a similar fault, and despite all my attempts to clean, realign, whatever, the problem wasn't solved till I fitted a new ink cartridge. It's worth a try.

Nov 15, 2008 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

How can I get the fax and copy to print clearly?


Still sounds like a bad ink cartridge, try cleaning the bottom of the cartridge with a Kleenex and soapy water. Dry it off real good.

Look where the cartridge sits and clean the same way.

Ink jets are dead technology.

Nov 11, 2008 | HP 640 Inkjet Fax Machine

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