Dell 962 all-in-one printer no power light. Bars Appear on Display Panel. I removed the power bar and unplugged for 5 minutes. Still have same problem.

If this is a Dell 093-962 try the following -

1. Turn the printer off.
2. Reseat the toner mentioned in the error. For instruction on toner removal and installation for your specific system please check the User Guide.
3. Once toner is re-seated, power the printer back on and check for error.
4. If no error reported try printing a Settings page.
   • Press the Menu Button on the printer.
   • Highlight Reports/List and Select.
   • Highlight System Settings or Printer Settings (depending on your specific printer model) and Select.
   • The Report should now Print.
5. If the 093-862 error recurs please try another toner from a working Dell Laser Printer of the same model or from stock (If available).
6. If the error recurs with a working or 2nd toner please confirm that the Toners used are Dell Branded.
7. If non Dell toners are used please ensure that you have the 'Non Dell Toner' option turned on.
   • Press the Menu or Info button on the Printer Operating Panel.
   • Scroll down until Admin Menu is Displayed and Select (If there is no admin menu go to next step).
   • Scroll down to Maintenance and Select.
   • Scroll down to Non Dell Toner and Select to turn it on.
   • Re-start Printer for the setting to take effect.
   • Detailed instruction for turning on the 'Non Dell Toner' option for a specific model can be found on your systems User Guide.
8. If toners are Dell branded and error recurs please contact Dell Technical Support for further advice.

It could be a communications error message, the printer is not communicating with the computer.

Disconnect and then reconnect the USB cable.

Disconnect and then reconnect the printer power cable.

Restart the computer.

Remove and reinstall the printer software

If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.

1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.
   
   
2. Follow the instructions on the computer screen to remove the printer software.
   
   
3. Restart your computer before installing the software again.
   
   
4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.
   
   

If the installation screen does not appear:

1. In Windows XP, click Start®My Computer.
   
   

In Windows 2000, double-click My Computer from your desktop.

1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
   
   
2. When the printer software installation screen appears, click Install or Install Now.
   
   
3. Follow the instructions on your screen to complete the installation.
   
   

Communications error message
The printer is not communicating with the computer.
Communications error message
The printer is not communicating with the computer.

hi

try to do a flee power of the printer

check wether things are working or not after this .

if it doesnot work then try to uninstall and reinstall the system ....

unplug from the computer ,unplug from the wall , wait a little bit then plug into the wall and see if it comes out of the lockup, if it don't there is a problem internally on the printer

Paper was got stuck in the roller. Removed the paper and tested printer working fone.

Did you try uninstalling and reinstalling? Sometimes that's best.

I contacted Dell Techical Support and they connecting to my system where they ran a cleanup utility (I think it deleted all the printer drivers) and then we downloaded the latest drivers and reinstalled the printer. At first it didn't appear to work correctly, but upon rebooting the system the printer was working correctly - scanner included. At the moment, all is well.

the yellow blinkin exclaimation point is usually an indication that there is a printer cartridge problem. It usually means the ink is low.

It should be there. Or try to reinstall the software and restart your system. what OS do you have?

change the black ink cartridge