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My phone said I had a low battery level, I was speaking on it at the time, I plugged my wall charger into the phone, and the phone seized. I tried takeing the battery out, and putting it back in, but it loads, then turns off again. The phone is the Alias.

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Try new battery

Posted on Mar 31, 2008

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Your phone battery is going to die so u should try by changing the battery first
best of luck

Posted on Apr 01, 2008

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Sometimes all it takes is a restart for the iPhone to become responsive again. To restart your iPhone when it is unresponsive, press and hold the sleep/wake and home buttons until the Apple logo appears (~10 seconds).

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I have a Storm 9530. One evening I plugged my phone into my wall charger (not computer) to charge and when I woke up the next morning... low and behold the infamous battery with red line showed on the...


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If you use your computer's USB port to charge it instead of the wall charger, does it act any differently?

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To start, we do not recommend removing the battery from a phone that is frozen while on. This can cause a short in the phone and do further damage. This should only be performed if you are instructed to do so while speaking with a customer service or technical support agent.

For an issue like this, the first thing we recommend is to try and turn off the phone, but it sounds like you have already tried this so I would recommend calling our Customer Service department for further troubleshooting. We can be reached (800) 733-6632 24 hours a day, 7 days a week.

I can tell you that two common causes of phones freezing are being an area with low service and unplugging the wall charger from a wall socket while the phone remains attached to the charger. It is always best to either plug in or unplug the wall charger from a socket when the phone is not attached.

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If both the charger and the battery are warm to the touch, the battery is probably charged.

The low battery level warning level is learned by the phone. To train it, allow the battery to run down once until the phone stops working, then recharge it.

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