Question about LG (GCC-4522BI) CD-RW/DVD-ROM (Combo) Burner

3 Answers



Posted by on

  • mzuka Jul 16, 2008

    My DVD RW-ROM can read and write DVD but then can't read or write VCD or CD please help me to solve this problem



3 Answers

You have conflicting advice from others on the length of the warranty. 1 year is the most likely. Whichever it is, you should still be covered. However, there are a few things you should try before returning the device under warranty, because if you do and no fault is found, you risk incurring a Testing Charge.

You don't say which Burning Software you use. Assuming your PC previously had no burning capability and that you're relatively new to burning, you may not be aware that the latest versions of popular burning applications like Nero have a Drop Down Menu at the top of the Welcome Dialog Box where you switch from CD to DVD or combination CD/DVD functionality. It may be that your software is set to DVD. If so, either set it to the 'CD/DVD' option or toggle between CD and DVD as required. Then re-test the device.

As advised elsewhere, buy a Lens Cleaning Disc and run it, then re-test the device (although I suspect 6 months is too short a time for dust accumulation to be the source of the problem, unless the inside of the PC is very dusty, in which case, disconnect it from the power and carefully clean as much dust out as possible, before cleaning the lenses).

If the device still does not work, your BIOS may have been corrupted and is not recognizing the device properly. If you are familiar with the BIOS, then enter BIOS and reset it to Default Values. Reboot. Re-test the device.

If you're not familiar with the BIOS, then avoid it as resetting certain values could stop your PC from working. There is another, safer way of achieving a similar result.

If you have some hardware installation experience (I am assuming you installed the device yourself):

Shut your PC down.

Disconnect the PC's power cable.

Open the PC.

Taking care not disturb other internal connections, disconnect the device's SATA or IDE Data cable and its SATA or MOLEX Power cable.

Re-connect the PC's power cable.

Reboot the PC.

Once fully booted, shut the PC down again.

Disconnect the PC's power cable again.

Avoiding other internal connections, re-connect the device's Data and Power cables.

Close the PC.

Re-connect the PC's power cable.


Wait, carefully watching the bottom right hand corner of the desktop screen for the Device Recognition / Successful Installation / Device Ready for Use notifications.

Test the device again.

If the device still does not work, it's firmware may be out of date. Go to the LG website.

Support > Downloads > Operating System > Device Type > Device Name (full model number) > Firmware Update > Download > Install > Reboot.

Wait for Device Ready notification.

Test the device.

If none of these methods resolve the problem, it is almost certainly faulty and should be returned under warranty for repair or, preferably, replacement.

Good luck.

Posted on Apr 01, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 21 Answers

LG products usually have a 3 year warranty period. I am sure they will gladly replace it for you since it seems your red laser (used for CDs) is faulty - BUT, before you do this, you might want to get a CD/DVD lens-cleaner (available at most CD/DVD/Music shops or even your local hyper) and just clean the lenses ....

Posted on Apr 01, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 537 Answers

This unit should have a year warranty. Check with LG and your particular model on this. If it is under warranty, it should be able to be replaced for free.

Perhaps the portion of the laser pickup that modulates the red laser (used for the CD/CDR part) has failed.

This is not something that can be easily fixed by an average (or even most experienced) technician

Posted on Mar 31, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Can I put internal LG GH22 rewriter inside external GSA-E60N

First, open the external casing.
You'll find an "internal" CD/DVD drive, connected to an adapter, and the adapter connects to the USB cable.

Now, look at the adapter -- it could be a "parallel-ATA" interface, or it could be a "SATA" interface. The new CD/DVD drive will have to have the same connectors (data and power) as the adapter.

You might have to exchange the SATA device for a Parallel-ATA device.

If you have a parallel-ATA CD/DVD drive, look at the back of it.
There is a tiny jumper, and a few labelled settings:

* MA(ster)
* SL(ave)
* C(able)S(elect)

Move the jumper to the 'MA' setting, so that the USB-adapter will recognize the CD/DVD drive.

Connect the drive to the adapter.
Close the case.
You're good to go!

Jul 22, 2010 | LG Dvd Rewriter Gsa-e60n 20x Ext Black...

1 Answer

LG GP08LU10 Copied DVD Playback Problem

I would do either of 2 things. First, check the LG site for any firmware updates that apply to your model and apply them
Second, try using a CD cleaner kit to be sure any dust on the laser is removed. These usually involve a cleaning disc and aren't common, but do exist. They use a static charges surface that lifts dust from your DVD read/write head and the platter.

Mar 14, 2010 | LG GP08LU10 DVD-RAM Burner

1 Answer

I am using an LG GH22LP20 CD/DVD Rewriter drive.

First Clean the cd drive disks and run the cd drive, perfecly, do it fastly,
Any Problems Contact:+91 9789433897

Sep 20, 2009 | Computers & Internet

2 Answers

NEW gcc-h23n will not read anything

If not reading DVD is a pattern (it won;t read ANY DVD, no matter if it's a burned one or an original movie) then the lens is dead. I'm afraid you'll have to go get a new one (new drives are very cheap, usually around 25-30$)

Apr 30, 2009 | LG (GCC-H23NB) CD-RW/DVD-ROM Combo Drive

1 Answer

LG DVD Writer

re-install after un-install the burning application.

Nov 04, 2008 | Computers & Internet

1 Answer

Cannot back up DVDs on LG Super Multi 20x DVD rewriter

You definitely should call LG--your new gaget isn't working, and it is under warranty. Or try going to their website to see if they have any software upgrades--sounds like you have a bummer, and perhaps a reinstall from their website will do the trick.

Feb 07, 2008 | LG Super-Multi GSA-4163B 16x8x16x DVD+R/RW...

2 Answers

Dvd rewriter

may be some dust in ur dvd drive man ...just try to clean u r lens  by a lens cleaner disk..which is ablable in market with a liquid...


best regards & best of luck..

even u can mail me at my mailing add-

Oct 12, 2007 | LG GCC 4320B CD-RW/DVD-ROM Burner

2 Answers

Various LG DVD Player

Some models of PIONEER cd players had radio frequency problems that caused them to work on and off. Are you near any radio or braodcast towers? Poorly shielded power supplies cause this as well. A weak laser diode in the pick-up assembly in model runs could be the problem. You might want to Google the model number and see if this is common for these units.

Apr 27, 2007 | LG DK 9411P DVD Player

Not finding what you are looking for?
Computers & Internet Logo

134 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Alun Cox

Level 3 Expert

2678 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18420 Answers

Are you a LG Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides