Question about Dell 1720dn Laser Printer

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Reset the imaging drum's counter on Dell 1720dn as the drum kit is replaced but the light on drum kit is still blinking.

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Posted on Jan 02, 2017

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SOURCE: Replaced drum on Dell 1720dn printer. Where is

This should fix the drum light being on that 1720

Turn off the power using the switch on the back of the printer. Open the front door of the printer. Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit. Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit. Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds Press Cancel button 4 times slowly until the Toner Low LED is lit. This is the procedure resetting the counter. Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit. Cycle the power of the printer: Remove the power cable - Wait for 5 seconds - Plug the power cable back to the printer - Power the Printer on.

Posted on Jun 03, 2009

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1 Answer

Replaced drum but light continues to blink


To reset the photoconductor drum counter, press and hold the Cancel button on the printer until all lights flash in sequence. You can clear the Replace photoconductor message only when the imaging drum has been replaced. For more information on how to replace the drum, see the User's Guide.:

http://support.dell.com/support/edocs/systems/prn1720/


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

Thanks, Joe

Nov 11, 2010 | Dell 1720dn Laser Printer

1 Answer

Printer indicates toner and error light have replaced imaging drum and toner still lite


if the imaging drum has been replaced already, you may have to reset the counter for it. To reset its counter, press and hold the CANCEL button cancel_button_0.jpg until all lights flash in sequence, after that, you may need to turn off and turn on the printer and test it again..

Aug 25, 2010 | Dell 1720dn Laser Printer

1 Answer

I CHANGE THE Imaging Drum Kit for Dell 1720DN Laser Printer AND THE PRINTER CONTINUE WITH THE SAME ERROR.


maybe late, but if in case you continue to have this issue, try this out. reset its counter, by pressing and holding the CANCEL button until all lights flash in sequence, after that, you may need to turn off and turn on the printer and test it again..

Aug 09, 2010 | Dell 1720dn Laser Printer

1 Answer

Photoconductor kit? Dell 1700 printer


The photoconductor kit is another word for the drum or imaging drum. All three words refer to the same part.

Here is a link from the Dell site for this model.
http://accessories.us.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=dhs&sku=310-5404

Once you replace the drum, the printer has to be manually reset. If this is not done, the printer will continue to give this print out. By resetting it, the counter is set back to zero. The drum is good for around 30k prints.

From the Online Manual for the 1700, to reset the counter:
http://support.dell.com/support/edocs/systems/1700n/en/index.htm#online_documentation

To reset the counter, press and hold the Cancel button until all lights flash in sequence.

NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void your warranty.

Jun 18, 2010 | Dell 1700n Laser Printer

1 Answer

I replaced the Imaging Durm,but the light is still flashing w/ the error light. It's a Dell 1720dn Service Tag 25MS7D1


Did you reset the counter?
After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button cancel_button_0.jpg until all lights flash in sequence.

I hope this helps.

Cindy Wells

May 20, 2010 | Dell 1720dn Laser Printer

2 Answers

The printer has stopped because the photoconductor kit has reached the end of its useful life. but the cartridge is new


After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button cancel_button_0.jpg until all lights flash in sequence.

http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum

Mar 23, 2010 | Dell 1720dn Laser Printer

1 Answer

Dell 1720 flashinf replace drum- error.


I believe this message is occur because the laser printer drum needs to be replaced, not the toner cartridge.

These are two different things. The part is a DELL 310-8710 Drum Unit. Just google DELL 1720N drum and you should be able to find one.

May 29, 2009 | Dell 1720dn Laser Printer

1 Answer

How do I get our Imaging Drum light to go off?


Follow the four simple steps below to reset the internal drum counter.
 
1.)    Open the front door.
2.)    Press and hold the “Cancel” button; until all of the lights flash.
3.)    Release the “cancel” button.
4.)    Shut the front door.
 
 
P.S.
 
Here is a Link to the Dell 1720/1720DN online users guide.
http://support.dell.com/support/edocs/systems/prn1720/en/index.htm
 
And here is a direct link to Replacing the photoconductor.
http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum
 
-Hope this helps








Apr 07, 2009 | Dell 1700 Laser Printer

3 Answers

Dell 1720 flashinf replace drum- error.


The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

Mar 03, 2009 | Dell 1720dn Laser Printer

1 Answer

Two dell 1720dn printers with two different problems.


Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P

Feb 24, 2009 | Dell 1720dn Laser Printer

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