Making grinding sounds last time service man came removed plastic debris which solved the problem.Need to know how to remove the bottom sprinkler blade so I can access the drain area does the plastic retaining cap screw off or pry off?
An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Possible obstruction in drain area
The spray arm will just pull up with a bit of resistance then turn retainer anti-clocwise and pull out filter then check for debris and clean all fine mesh filter screens.But it may be that the debris has got into the pump and caused damage.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check for obstructions in drain line -- the pumped line from pump under DW to drain. Is their debris in air gap or in the bottom of the DW, where the drain is screened?
1. The air gap is usually located on top of the sink. Lift off the pretty cover, and unscrew the top cap nut. Is there rice and debris there? Remove it then. Reassemble and check it out.
2. The DW drains to the bottom of the unit where the pump is. This area is screened off so that the pump doesn't get clogging debris in it. is their leaf lettuce and stuff covering this? Remove that debris. Some times this area can only be accessed by removing the bottom spinning spray head. It comes off with a nut, possibly this nut is reverse thread. Reassemble when done looking for debris.
3. Is the drain line between the DW pump (located under the DW) and the waste pipe kinked? This line is a plastic corrugated line about 7/8" around the outside. It is a pumped waste and won't work if it is kinked, so unkink it.
4. Is the float stuck. This is a device on the bottom of your DW that tells the DW how much water is in the bottom of the DW basin. It looks like a mushroom. Gently move it up and down. Does it move freely or is it stuck? Unstick it.
No drainage, or poor drainage issues are usually caused by either a failed drain pump, or the sump area under the sprayer is clogged with debris. The sump is the area at the bottom of the tub where water collects on the initial fill. A wash pump cycles the water throughout the wash cycle, followed by the same water being drained from the unit by means of a drain pump. This area is usually covered by a coarse screen and fine screen to prevent debris from accumulating. But, over time, some debris may still get past the screens and collect in the sump. This usually results in poor cleaning results due to restricted water flow through the spray arms, and poor draining.
I would recommend you remove the lower spray arm and screens and check the sump area for obstructions. If the unit still has standing water inside, use a wet/dry shop vac to drain. Remove the drain line from your sink and pull a vacuum on the end of the dishwasher drain hose. If the water drains freely from the unit, then you probably have a bad drain pump. If the water will not drain, you have a clog somewhere. Check your drain lines and pump for obstructions.
If you have any questions, please post back with a MODEL NUMBER. I hope this helps you.
Dirty dishes post cycle most of the time is caused by restricted drains or debris in the lower sump area of the dishwasher under the lower spray arm tower.
You must first check your entire dishwasher drain.
- Start at the sink connection by remove the hose at the sink connection and INSPECT the hole for debris (often this is a clogged garbage disposal port)
- Next connection working back to the dishwasher would be the Air-Gap. Pull the cover off of the Air-Gap then unscrew the top nut. Lift out the plastic U fitting in the top of the Air Gap noting the installed position because it will only fit one way. Clean the Air-Gap. Use a flashlight and look deep into the Air-Gap for debris. Clean it.... clean it... then re-assemble the Air-Gap
- Now inspect the drain hose from the Air-Gap back to the dishwasher connection for any folds or kinks. If you have a really bad kink... I recommend you tape a paint stir stick like a splint on to the outside of the drain hose because once kinked unless you do this the symptom repeats.
- Last pull of the drain hose from the dishwasher connection and inspect the connection hole for obstructions. (Use your finger... you probably can not see directly into the hole.)
If you found debris... while performing the above steps you probably resloved your problem.
If you still have the problem..... then you will have to remove the lower wash arm (NOTE how you took it off... wash arm assembly can really kick and beat you) You must remove the wash arm support to inspect the sump area for debris. Then remove the debris / clean the sump and re-assemble. .
Check the brackets that hold the top rack for any broken plastic brackets. My dishwasher was making the same noise and after noticing the broken plastic pieces I pulled out the dishwasher put it on its side removed a white panel on the bottom that is attached with two screws, removed the drain line and inside there were two plastic tabs from the broken bracket. Once those were removed the grinding noise stopped. The bracket holding the drain hose can be removed with a pair of pliers.
Hi and welcome to FixYa, I am Kelly.
It is telling you that either it is not draining properly or that the drain time was excessive. First check all drain lines from the pump all the way through the last sink connection including BOTH the Air-Gap and Garbage Disposal. (if either are installed) The Air-Gap and Garbage disposal areas are where most drain restrictions happen. Pull the top cover off of the Air-Gap and removed the inner cap nut NOTING the installed position of the inner cap. It will only fit one way! Remove any debris in the cap area and use a flash light to check for obstructions deeper in the Air-Gap. Re-assemble same. Remove the hose from the sink / Garbage Disposal connection and check the drain port for obstuctions. Clear any obstructions.
Give this a try first and if it does not get you going... then the problem is internal of the dishwasher where drain passages are clogged. Prior to this incident you probably noted cloudy or spotted post cycle dishes..... that too is an indication of a drainage problem.
You will have to remove as much water from the machine as possible for the control to reset the error code. You may even have to turn off power to the dishwasher for longer than 20 minutes for it to reset. Some of them reset as soon as the drain is cleared.. others are really fussy. Action of last resort is to tip the unit onto the back and wait for all water to drain into the back of the inner cabinet. Then towel / wipe up the water before righting the dishwasher. (yes had to do this routine too sometimes)
Hopefully you have enough information here to correct this yourself.
Remove all the filters and looking down into the sump, at approx 10 o'clock you should see a plastic cover with a tx20 screw. Remove the screw and cover, this will expose the pump impellor, check it is free and remove any obstruction (caution advised as there may be a shard of glass etc). With the cap off set a cycle, close the door and immediately open door and reset the unit. (check how to do this from your user manual, usually holding the start button for 5secs, or pressing two buttons simultaneously marked by a line and two dots on the selection panel but models vary). You should hear the pump run and any debris will be expelled into the tank. Check the impellor again, replace the cap and screw. Do a visible check of the tank to see if any obstruction were 'spat out' by the pump. Check your outlet pipe, particularly if it is attached under the sink via a spigot for blockages. Run a prewash or quick cycle to test. I really hope this solves the problem, if you need to repost or comment for additional advise please add the full Enr number. All the best and good luck
hi, this grinding sound is coming from the pump. the pump device seems to have a broken impeller that is located inside the pump. You will not be able to replace this internal part. This device is fixed and you will have to replace the entire pump assembly.
This will happen if some debris or coins make it threw the pump housing. these debris will settle in the pump housing near the impeller and it will grind while in operation or, draining procedure. the solid debris will eventually damage the impeller and break it off the drive bolt. this will all happen in time but, it usually starts with the minor grinding sound.