Question about Nikon Super Coolscan 4000 ED Film Scanner (35 mm)

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"Nikon scan unable to find any active devices"

I bought my Nikon Coolscan 4000ED some years ago, and conencted it to a Dell PC; I used Nikon Scan 3.1 software. I had sporadic problems getting computer to talk to scanner, and downloaded a new driver software that fixed the problem.

A year ago I bought a new PC, and dod not get round to connecting the scanner till now. I'm back to where I was at the start; when I switch the scanner on and then the software (still 3.1) I get "Nikon scan unable to find any suitable devices".

I imagine I need an up to date driver; I have tried to find one viw the Nikon web site or via Google, without success.

Sny solutions?

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  • Anonymous Apr 30, 2008

    I've got the same problem with my LS4000 Scanner. I tried the link listed and got further along ( Now I have a driver listed but the driver has a yellow question mark in device manager. ) but it still doesn't work. Any advice?

  • Anonymous May 22, 2008

    computer says no active device available

  • albloc00 Jan 03, 2009

    I have the same message but the scanner is the "Coolscan III" (LS/2000)

  • jimconlon Apr 12, 2009

    I have a similar problem. I move the LS4000 from an older Dell where it worked fine, to a newer Dell where Windows XP didn't recognize the new hardware device and Scan 4.0.2 said 'Nikon Scan was unable to find any active devices' although the scanner was connected to a Nikon 1394 Firewire card.



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