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New Home 8000 get message "stepping motor error" Is this in the pedal or the actual sewing machine? Will replacing the pedal solve the problem?

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This issue seems to be a service problem.
First take the bottom off and remove it manually oil it and it should work.
This step motor error indication could mean that the machine is not running freely and rather forcing the motors to overwork. Or it could mean that your step motor is burned out. In that case you would need to contact Kenmore to replace the motor. 99% of the time, however, they do not burn out, they are only frozen. In that case, you would need to thoroghly service the machine.


Posted on May 14, 2010

  • decker2007 May 14, 2010

    Do you mean take to bottom off the machine or take the bottom off the pedal itself?

    Thank you very much,

  • Jignesh Khare
    Jignesh Khare May 14, 2010

    I mean bottom of the pedal. sorry if i have confused you.





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According to sew & Vac, my New Home Memory Craft 8000 needs a zig zag step Motor. Can anyone get me the part or sell their machine, cheaply?

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It helps to know your product and machine embroidery lingo.

What are cassettes? Floppy disks? These make the machine borderline obsolete.

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Satin thread? Embroidery machines use Rayon or Polyester embroidery thread.

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Turn off the machine, pull the embroidery unit to the left a couple of inches and to the back a couple of inches. Don't force it if it won't go. Turn on the machine and see if it will reset. If does everything should be okay. If the problem is not solved, it's time for a trip to the Dealer.


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ours was ndoing same thing. took bottom off and the stepping motor was stuck. moved it manually to get unstuck , oiled it, sewing again!

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