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Laptop was scanning for viruses and went into hibernation now i cant get it to switch on again

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  • annemcvy May 14, 2010

    i have tried to restart and it has swithced off again

  • annemcvy May 16, 2010

    serial no ykaq004229

    how can i go back to last correct configuration?



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Remove the battery and the power adapter for 5 minutes, then hold down the power button for 15seconds and then plug in the power and battery, turn on the laptop, it should work.

if it does not start up let me know whats coming up on the screen?

Posted on May 14, 2010

  • 9 more comments 
  • annemcvy May 14, 2010

    the lights have come on but windows has not opened, blue light with sun sign is on and orange battery light

  • Ekse May 14, 2010

    Try restarting the computer again, tap on f8 repeatedly, select Start up normally, do not restore from hibernation image or similar, you can also try last good known configuration.

  • annemcvy May 14, 2010

    this has not worked. blue light has come on but windows has not opened.

  • Ekse May 14, 2010

    try the 2nd suggestion.

  • annemcvy May 14, 2010

    thank you it has now switched on however i did not get the option totry last good known configuration

    and my wireless is now not connected, i have pressed the wireless f10 but still no luck

  • annemcvy May 14, 2010

    did not get option to try last good known configuration how can i do this without switching off again?

  • Ekse May 14, 2010

    Could you tell me the brand and model of the laptop and I'll check on the wireless issue.

  • Ekse May 14, 2010

    well, never mind the last good configuration since it already turned on and works.

  • annemcvy May 14, 2010

    fujitsu siemans amilo pro ms2175

  • Ekse May 14, 2010

    I'd need to know the serial from the bottom of the laptop. YSSSXXXX and similar.

    I'd suggest that you turn off the wireless, then back on, make sure the led is enabled, then on the bottom right corner of your display find the red x icon of a computer and right click ,select show available networks, if you didn't get the option, then see if you got another such a icon.

    the icon is basically a computer with a red x on top of it.

  • Ekse May 16, 2010

    The last configuration option is only useful when the computer doesn't start up, it won't do much to your internet connection.

    On the bottom left corner of the laptop, next to the touchpad, the led indicators, make sure the Radio indicator is lighted up. The icon looks like a satellite dish with waves coming out from it.

    Press FN+F10 to turn it off and on, make sure the light is lit, then connect to your network.



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