Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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The pipe that poors the water keeps leaking into bin

The pipe that poors the water keeps leaking into the bin causing ice to stick together. I have plastic baggy to stop the water from dripping into the bin... how can this be fixed.

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  • Bill Atkins May 14, 2010

    it could be the the pump getting ready to out. should be on the back lower right corner the pump is very inexpensive to replace or there could be something in the pump see most people don't have a filter going to the icebox only from the pump on. i'd say it's the pump

  • bleutwo May 14, 2010

    Its the pipe that goes in to poor the water to make the ice that spews excess water into the bin. It is leaking when it poors the water into the ice maker that is leaking into the bin and making a mess... I have put a plastic bag under the tube leading to the ice maker which captures the excess water dripping that seems to have helped solve the problem temporarily.

  • bleutwo May 14, 2010

    It is Whirlpool Model ED27DQ

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  • Whirlpool Master
  • 4,654 Answers

That is caused by a leaking water control valve on the side of the dual water control valve. Seee if you can locate the model number around door frame or inside wall of fresh food compartment. I will show an example of what to look for behind the refrigerator. Click here for=> Appliance Model Number Locations and once I know the model I will send a Service Manual. Please rate my solution after I have helped you resolve the problem and communicate with me. I am offering my help to you free. If need you may contact me here on Fixya or my Forum=> Appliance 911 My contact information is located above the Fixya Ad on my blog here=> Sea Breeze Appliance Parts and Technical Services, www.pcappliancerepair.com
Thanks, Sea Breeze


The pipe that poors the water keeps leaking into b - a7a64bd.jpg

Posted on May 14, 2010

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  • John Tripp
    John Tripp May 14, 2010

    Here is a frozen over fill tube cased by the same problem when water control valve is closed it will be closed. The problem is when the valve seat becomes like a dripping faucet water seeps into ice maker at a rate to freeze. This can cause a mess of ice everywhere because when the water does turn on for ice maker it will spew everywhere but ice maker Sea Breeze


  • John Tripp
    John Tripp May 14, 2010

    Yes I understand and what you need to do to fix this is to turn water supply off and replace the dual water control valve Click Here=> 2188542 Dual Water Control Valve It is located near floor on back of your refrigerator where the water supply feed the refrigerator. Then you can defrost the pipe that goes in to poor the water to make the ice. I call ice maker fill tube. The freezing over of that pipe will not stop until the part I listed above is replaced. It really does not matter where you buy part number 2188542 Only that that is replaced. Thanks Sea Breeze


  • John Tripp
    John Tripp May 14, 2010

    Test by unpluging the wires to the water control valve. If water continue to slowlykeep coming up to ice maker you know. If the water is freezing inside that tube it will spew for 7.5 second as the water valve tries to refill ice maker with water. If the water comes on for a longer time then we need to look at other things but my bet is water control valve. Sea Breeze

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Posted on Jan 02, 2017

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1 Answer

My ice maker on model#rf267aers keeps getting clumping together ice in the bin? Also notice Ice cycles from top area when bin is removed? how to dis assemble or what part might need to be replaced?


defrost cycle will cause ice to melt slightly and stick together. If it happens too often, it may be cycling the defroster too often. That may be caused by opening the freezer too often.

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Poor draining of water in the ice bin will cause a high rate of ice melting, Remember this is not a freezer but an ice maker. If the machine is making ice OK but it is melting to fast then check to make sure the bin is draining all the melt off and not letting water stand in bin causing ice to melt fast.

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Most likely the=> 67005154 Dual Waater Control Valve
12_10_2012_6_08_23_pm.jpg

found on the rear of your refrigerator and down near the floor is becoming worn out and not closing all the way. Are the ice cubes also beginning to stick together? I need you to watch this problem to see if it becomes worse and gets stuck open allowing a lot of water into ice maker. The ice maker determines how much water flows to ice maker about 7 seconds time but if mechanically defective it will not close all the way even when off. I will stick with a solution but will meed you to respond, Thank You, Sea Breeze

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The ice maker is freezing up as is the ice in the bin. The water is freezing in the channel before it fills the "tray"


Easy peasey fix. Get a new water valve. Yours is dripping like a faucet.
Causes ice to stick together and the fill tube to freeze.

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Good day,
If the fill pipe that fills the ice maker is in it's proper position, then it is a defective water fill valve located in the bottom rear of the machine.
After harvesting the cubes the ice maker mechanism continues to rotate and turns the water valve on for 7 seconds. If it does not shut off smartly then it can cause the well to overfill, and flow water into the bucket.
Do not let this go. A small leak could turn into a major overflow, even overnight causing serious problems to the machine and as I have seen the entire house.

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Ice maker overfills and leaks into the ice bin.


I have had a similar problem several times. What I have found is that the ice tray coating has begun to flake off. Then, the ice sticks or partially dumps. Next more ice builds up and when the valve opens the water runs over the partially emptied tray and spills into the bin making "icebergs". The remedy is to replace the tray or if that is not possible, then, the whole icemaker. In fact, I have one down stairs to put in tomorrow. They don't seem to last more than about 4 years or so.

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1 Answer

Ice doesn't come out into glass. Makes some ice but is larger pieces stuck together or flat pieces in bottom of container. Green light in back of container is on. I set the freezer to colder temp but...


You are not using enough ice.
You may need to dump the bin every week or so and keep fresh ice in the bin.
When you go through several defrost cycles the ice tends to eventually melt and stick together.

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1 Answer

Ice Maker Overflowing


i would recommend changing the water valves as they may be sticking or leaking now you can take the icemaker loose get a small baby bottle short the terminals to cycle water fill catch it with the bottle and see how much water it dumps should be about 4 ounces if the valve leaks will over fill the ice maker over a period of time say the valve is leaking a few drops at a time and the bail arm has the icemaker shut off because its touching ice in the bin but the water just keeps dripping down the fill tube till it runs over did you replace the whole icemaker or just the motor module

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the heater on the ice maker has gone bad the easiest way to fix is to replace ice maker.the heater is on the bottom of the maker and heats tray up to harvest ice if it dont the ice will stick.But try taking maker out and cleaning it real good with a light spongee (Scrubee)
let it dry then spray some a light coat of pam (or similar) into ice bins and try that ahrd water will eat the coating off the bins

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1 Answer

My ice freezes together!


Do you mean the ice cubes are too large to be individual cubes and come out as a lump? The water is filled by a timed fill so if the fill solenoid stays open a little and drips water into the cube tray it will have more water than normal. I guess I'm not sure if you mean the ice cubes are stuck together in the tray or are they sticking together in the holding bin area?

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