Question about Whirlpool Duet GHW9150P Front Load Washer

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Concerned parent - mold issue in washer

I also have the rotten egg smell for the last 6 months. The plumber told me it was a frozen air vent on my roof. Snow has melted and washer still stinks. No need to worry. Now washer is leaking slowly.

Checked the internet today about the rotten smell and to my amazement there were hundreds of people with the same complaints.

Cleaned mold from rubber in door (just read about that today). Cleaned it with bleach, vinegar, etc... still stinks. I almost gagged! How disgusting!!!

New home built in October 2006 and purchased duet whirlpool washer and dryer at this time.

I have a 2 year old daughter who for the last 6 months has had continual unexplained fevers and colds, flu's, etc.... (could totally not be related, but it's bizarre how these two seem to be closely related) Also, we wake up with a sore throat every morning. I am not sure if it has to do with the mold that I am washing my families clothes in or not, but as of today, that washing machine is not going to be washing my dirty laundry. If anyone else has similar complaints, please let me know. I actually have tests booked for my daughter on Tuesday to see what the issues may be with her health. THANKS FOR YOUR TIME. I would appreciate any response on the health issues.

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  • Anonymous Apr 23, 2008

    I have the same problem with my new whirlpool duet front load washer machine. I called whirlpool for the first time

    and was told that I need to purchase affresh and run 3 cycles a month to get rid of the mold mildew smell. The smell is horrible and mold is dangerous to my family. I also explained to whirlpool that this washer has an energy star label and I just purchased a energy star home and find it unacceptable that I need to run multiple cycles without washing clothes to get rid of the smell.

    I was basically told that it states in the manual what needs to be done and they will not do a thing about it!

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2 Answers

I had the same problem and my repair man showed me how to remove the problem. I also had my cousin do the same and it resolved her smell too. I am not sure of the names of the parts but I can try to guide you on how to empty the water that is causing this problem.
Under the door is a panel that you have to remove. Inside is a the machine is a white plastic part that you have to remove the screws and pull out towards you a little ways. Turn this sideways and dump out that water into a bucket. Also check for things that may have gotten into that part of the washer like pennies, etc and remove them. Be prepared this water is very, very stinky. I have to do this every 6 mths or so, as soon as I notice the smell I dump out that water and the problem is gone.

Posted on Apr 23, 2008

I have the same exact problem that is how I ended up here. It smells so bad I keep checking for hidden socks or something! I don't htink it is draining correctly and water is sitting under the tub. Nobody is sick here, but it smells so bad...HELP!

Posted on Mar 30, 2008

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Posted on Jan 02, 2017

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Your local home depot sells a product called AFFRESH that is made for front loaders to clean mold as well as stagnant water smells from washing machines. I have also hear other techs suggest vinegar and water but personally I would much rather have the unit smelling nice and flowery smell instead of a vinegary smell. Also it is important to note your drain line should be at least 6" higher then the top of your washer if it were less then the water that is supposed to leave the machine goes back inside the machine thus giveing some a stagnant water smell or like bad eggs.If you have any further questions message me back
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My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.


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