Question about HP Laserjet CM 1312NFI Color Printer

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We recently purchased and installed an HP Color LaserJet CM1312nfi MFP printer. It works just fine for me and my boss, but when my co-worker prints from her computer, even though the document is formatted properly, with regular black text, NOT underlined or colored, it prints out in red underlined text! WTF?! Any suggestions, ideas, or voodoo would be appreciated... Thank you!

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Hello !
I would try replacing the printing driver
Try downloading a Postscript Universal print driver, you can get them from www.hp.com

Posted on Aug 19, 2010

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turn on/off, unplug, plug in2_bing.gif, should reset configs.

take all the paper out, put half as much back in.
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go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.

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