Question about Beyond Micro Mobile / 250GB / 7200 / 8MB / Black / USB 2.0 / External 250 GB Hard Drive

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Beyond Micro External Hard Drive data lost

I have a beyond Micro External Hard Drive that stopped working. The lights in the front show green on the right and red on the left. It won't show up as a valid drive on my computer. I cannot find my manual (or anything that remotely could be my manual that identifies it as such) or any CDs to reinstall.

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First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.

Let me know if you need further assistance.
Thanks for using FixYa.

Posted on May 14, 2010

  • fran_boyd1 May 15, 2010

    you have to be more specific for me. I am not computer savvy. I have already uninstalled one USB port and your instructions stated "then it automatic install usb drivers". NOthing happened when I installed the first one and I am really scared by uninstalling all usb drivers nothing will work to include keyboard, mouse and ANYTHING that is usb supported.



    Do I have to restart for the drivers to reinstall?

  • First make sure usb cable connected to harddrive is working fine.
    try it in different usb ports.
    Press
    windows key +R key so you can see run then type in run "devmgmt.msc"
    then press ok so you can see device manager uninstall all usb drivers
    then it automatic install usb drivers.
    then check.
    Also you need
    to change registry for that type in run "regedit" then press ok then
    you can see registry editor then locate below key.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}
    And remove upper filter and lower filter.Then restart computer then check.

    Right click on my computer then click on manage and then diskmanagement then removable storage then right click on your drive letter and change to original driver letter then apply then check.
    Also scan your harddrive with updated antivirus then check.

    Let me know if you need further assistance.
    Thanks for using FixYa.










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might need to reset by turning both off

keep power for ext drive OFF

turn computer on

plug in ext drive usb(no power on drive)

turn ext drive power on

see if windows can ''see'' it now?

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If it's accessible then you can try to recover your data with Recuva it's free http://www.piriform.com/recuva

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Well, looks like Beyond Mico web site has gone to the great Beyond.

From units I have been able to find online, it looks like the power supply is between 20 and 40 watts.

The hard drive unit itself should be able to supply you with the required DC input voltage (hopefully there is some kind of label on the enclosure).

You could try one of these or something similar. It comes with 6 interchangeable heads and has adjustable DC voltage. This is just one of many available.

http://www.amazon.com/Hosa-ACD477-100-240V-Voltage-Adaptor/dp/B000Z31G3M

I cannot guarentee any of these supplied heads will fit your particular drive (same with the dc voltage). But some local retailers often have these types of adapters and you might be able to determine what size you need by looking at one.

I have used DC units similar to these in the past when I have lost a power supply.

Hopefully with a minimum of effort you can get a working solution.

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It is highly unlikely that it will work. A circuit board from the same make and model hard drive would be a better choice, but I think a fire damaged hard drive would not work with a functioning circuit board. It depends upon how much heat the hard drive was subject to.
There are companies that can recover data from faulty hard drives, but it will cost you an arm and a leg for their services. Depending upon how valuable your data is, I suggest you get a quote first.

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Jules

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It is possible that it is just not being automatically assigned a drive letter. Go to the control panel, then Administrative Tools, then double-click Computer Management. In the left side, click Disk Management. Does your drive show up here? If it does, but there is no drive letter, find the drive at the bottom, right click, and click "Change Drive letter and paths", and choose a letter that is not alread taken.

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Good luck!

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