Question about Kenmore HE2 Plus Front Load Washer

1 Answer

Door won't unlock

My washing machine is 4yrs old, relatively good service, but today the door won't unlock so i can get my clothes out. I tried the default button and even unplugged it and plugged it back,,,,

So any suggestions

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 11,896 Answers

The door is locked so that water doesn't leak out. I am unfamiliar with the diagnostic code for Kenmore HE2, but for the Whirlpool Duet, the keypad sequence (after you plug the unit it again) is: DRAIN/SPIN,NO SPIN, AND THEN PRESS EXTRA RINSE 4 TIMES WITHIN 5 SECONDS. This (on a Whirlpool) will displace "COO" in the display, and by pressing Extra Rinse incrementally, you can proceed through the diagnostic steps, eventually unlocking the door. You will need to determine the fault code or error that stopped the machine though - the locked door is NOT the problem - it is a safety thing. If that sequence does not work, remove the bottom panel, and, with the unit unplugged, shine a flashlight up to around the door lock area. There should be a little black rubber tab at the bottom of the door lock. Gently pull on the tab, and the door should unlock

Posted on May 14, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sears washer elite he3 fills back up with water when off


You have to shut your wall inlet pipe after your wash is over. If the leak persists you only have to change the inlet valve, which you can do yourself, see internet for spares quoting your washer number, model. It is good to keep the valve closed when the machine has finished it's wash.

For unlocking hold down "end of cycle" button at right side of panel for 3 - 5 seconds. The door remains locked when there is water in the machine, it does not want to wet your floor. Today's machines are smart. Helped?

Mar 05, 2013 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

WFW94HEXW door won't unlock and Door Lock isn't lit


if you machine is warranty you must call to the whirlpool, and get the assistance via online chat. However you must wait about 180 seconds since you did the command STOP, and stop the motor, fi the water level is higher must be drain before the latch door unlock.
2) if do not obey press and hold END OF CYCLE, wait about 10seconds
3) reset the machine unplugged from wall by 45 minutes, and then plug again, and turn on and unlock the door

God bless you

Jun 21, 2012 | Washing Machines

1 Answer

Maytag maxima door locked


Similar problem here - pump was set for a 58 minute normal cycle, I look in and see it is now showing 67. Hmm. Attempt to shut it off because it is just sitting there pumping and pumping. Power shuts off but pump keeps running and add garment light flashing red. Cannot open door (to add garment or not) Unplug the unit and the door will not open. Anybody got a clue what's up? I have a wash in, service is closed due to a storm today. Just bugs me that it is 6 months old and seems to act up a fair bit electronically.

Dec 09, 2011 | Maytag Washing Machines

1 Answer

I have a hotpoint ultima wt741 , 4yrs old , washine machine does not show that the door is closed , the red closed light does not now come on and machine will not start. l have removed top of machine and...


Hi from retired Englishman in SW France,
There is likely to be a problem with either the door solenoid/lock or the 'door closed' sensor requiring a service engineer's attention I suggest ;-0(
If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C

Jul 03, 2011 | Washing Machines

2 Answers

Door wont unlock once a wash cycle has begun


that is correct ,. pump water out then the door will open.

May 20, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

Machine is not spinning


check the carbon brushes in the motor or the belt.if its not these then it may be a timer fault see if you have power to the motor

Jun 02, 2010 | Bosch Axxis WFL 2060 Front Load Washer

1 Answer

Washing machine previously off balance, I pressed cancel button


THERES A LOCK/UNLOCK TO THE FAR RIGHT OF THE PANEL..HOLD IT DOWN FOR 3 SECONDS - MY KIDS DID IT TOO

Feb 07, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Turns off during cycle


well lets see what happens then reply to me

Jan 28, 2008 | GE WSXH208A Front Load Washer

Not finding what you are looking for?
Kenmore HE2 Plus Front Load Washer Logo

Related Topics:

37 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2295 Answers

fordexpert

Level 3 Expert

5537 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...