Question about Kenmore HE2 Plus Front Load Washer
My washing machine is 4yrs old, relatively good service, but today the door won't unlock so i can get my clothes out. I tried the default button and even unplugged it and plugged it back,,,,
So any suggestions
The door is locked so that water doesn't leak out. I am unfamiliar with the diagnostic code for Kenmore HE2, but for the Whirlpool Duet, the keypad sequence (after you plug the unit it again) is: DRAIN/SPIN,NO SPIN, AND THEN PRESS EXTRA RINSE 4 TIMES WITHIN 5 SECONDS. This (on a Whirlpool) will displace "COO" in the display, and by pressing Extra Rinse incrementally, you can proceed through the diagnostic steps, eventually unlocking the door. You will need to determine the fault code or error that stopped the machine though - the locked door is NOT the problem - it is a safety thing. If that sequence does not work, remove the bottom panel, and, with the unit unplugged, shine a flashlight up to around the door lock area. There should be a little black rubber tab at the bottom of the door lock. Gently pull on the tab, and the door should unlock
Posted on May 14, 2010
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Posted on Jan 02, 2017
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